Provide computer and academic support to students with a primary focus on proficiency in basic skills, Internet use, email, Microsoft Office, My Ivy & Ivy Learn needed in conjunction with subject specific knowledge.
Essential Functions:
- Assists students in the general use of computers.
- Guides students in the use of software programs and/or web-based applications directly related to Ivy Tech coursework.
- Maintains contact records for each student.
- Provides individualized and group support that empowers students to become independent, successful learners.
- Direct students to various departments to address additional support needs as appropriate.
The above list of duties is not to be construed as an exhaustive list. Other duties logically associated with the position may be assigned.
Minimum Requirements:
- Excellent communication and customer service skills
- Ability to establish and maintain effective working relationships with college students
- Strong verbal and interpersonal skills
- Possess a working understanding of college level skills needed by students
- Computer literacy and knowledge in word processing programs required
Other Qualifications:
Selected candidate for employment will be subject to reference and background checks, including criminal history check, and any offer of employment will be contingent upon that outcome.
Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College’s Title IX Coordinator or to the US Department of Education Office of Civil Rights.
