Site: Martha's Vineyard Hospital, Inc.
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Job Summary
PURPOSE OF YOUR JOB DESCRIPTION:
To support technical/clerical personnel of the Laboratory Department.
DELEGATION OF AUTHORITY:
Laboratory Manager is responsible to oversee that you are carrying out your assigned duties.
PERFORMANCE REQUIREMENT / DUTIES AND RESPONSIBILITIES:
CLERICAL DUTIES:
Filing appropriately in a timely manner,
Answering phone requests from floors, Windemere, or Physician offices.
Faxing appropriately to outside agencies and offices.
Requests tests accurately and completely through Epic.
Logging in outside laboratory request and result.
Delivering results to appropriate areas.
Performs duties as requested by technical staff.
Insuring requests contain proper information to be submitted to Accounts Receivable.
Maintains Standing Order List.
Maintains supplies and documents for Drug Testing Accounts.
PHLEBOTOMY DUTIES:
Recognizing appropriate collection tubes for requested testing.
Good Venipuncture technique.
• Asking for help when venipuncture is missed.
Good capillary collection technique, i.e., fingerstick, heelstick.
Good pediatric venipuncture technique.
Recognition of appropriate amounts to be drawn for requested testing, including microsampling.
Looks up “send out” test requirements and processes the specimens appropriately.
Communicating to testing personnel “URGENT PRIORITIES”, i.e., STAT, ASAP, or call results.
Proper administration of Glucola, Xylose for tolerance/challenge testing.
Re-stocking phlebotomy room and participating in inventory control.
Proper collection of urine for outpatient drug screens (NIDA STD’s).
Delivers specimens to testing area in a timely manner.
Demonstrates ability to serve patients in various age groups, pediatrics to geriatrics.
TECHNICAL DUTIES:
Performs Simplate Bleeding Time tests.
Performs all duties to support the testing personnel as allowed by CLIA 88.
Trains and guides new staff members.
Performs capillary INR testing.
REGISTRATION DUTIES:
Ensures patient confidentiality prior to interviewing patient.
Obtains all relevant information and enters into Epic.
Ensures that diagnoses appear on laboratory requisition.
Compiles and quantitates total lab outpatient volume at the end of each day.
Performs insurance verification for all appropriate patients.
LEAD DUTIES:
Plans activities with the Laboratory Manager in direct support of patient care requirements.
Provides support to other phlebotomy technicians in the department.
Troubleshoots and assists the Laboratory Manager in resolving equipment problems and failures.
EDUCATION REQUIREMENTS:
Minimum: High School diploma
Preferred: Successful completion of an accredited phlebotomy program.
Preferred: CNA, LPN, RN and/or appropriate healthcare certification that requires formal schooling.
EXPERIENCE:
Utilization of OSHA standards and Infection Control.
Phlebotomy experience preferred.
Two years' experience in health care, preferably Laboratory/Hospital, preferred.
Two years' experience with direct patient care preferred.
Additional Job Details (if applicable)
Onsite
One Hospital Road
40
Regular
Day (United States of America)
Martha's Vineyard Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
