Compensation
$72,890.00 Annual
Job Description Summary
The application deadline for this position is 11:59pm EST on May 13, 2025.
The Office of the Registrar is a fast-paced, student-centered environment that offers both variety and challenges in directing the registration process for Santa Fe College (SF) campuses through a two-county area. As a member of the Student Affairs leadership team and a college administrator, the Registrar has a principal role in shaping and guiding the registration and enrollment management process for SF.
Reporting directly to the Vice President for Student Affairs, the Registrar develops and implements new programs and processes to ensure integrity of the registration system and advancement of services offered through new technology initiatives. The Registrar ensures the integrity and confidentiality of the college’s academic records, compliance with FERPA, and quality control of student records. Additionally, the Registrar leads an office responsible for all activities pertaining to registration of first-time, transfer, returning, and transient students, as well as all activities related to the smooth functioning of student records, residency statuses and rules, graduation, transcript evaluation, petitions and appeals.
Job Description
Responsibilities and Duties Include:
Provides overall leadership for the Office of the Registrar and the Office of Veterans and Military Student Success, including establishing goals and objectives for the department, maintaining a healthy and safe working environment, and ensuring adherence to policies and procedures that impact students.
Facilitates cross-departmental coordination, completes annual performance evaluations of direct reports, and routinely reviews and enhances programs for optimal efficiency and effectiveness.
Oversees staff utilization of the IT system for registration, student access, and faculty and staff access.
Ensures the integrity and confidentiality of academic records, maintaining compliance with FERPA, college policies, and state and federal regulations.
Oversees student registration, including add, drop, and withdrawal from courses; coordination, evaluation and certification of graduation processes; and the transcript evaluation process for all incoming transcripts.
Maintains and regularly updates the college’s FERPA training.
Oversees processes for grade changes, course substitutions, prior learning credit, and credit by exam.
Provides guidance to students, faculty, and staff on registration, records, and graduation matters.
Communicates with and assists faculty, Chairs, and Directors with grading and attendance reporting processes.
Leads assessment efforts and the use of data to implement innovative changes; makes recommendations for the implementation of innovative technology applications that support the enhancement of services.
Chairs the collegewide Calendar Committee and oversees the development of the annual academic calendar for the college.
Oversees the functions and regulations of the College Petitions Committee chaired by the Associate Registrar.
Compiles data and prepares relevant reports to support the college’s accreditation and compliance with external reporting requirements.
Responds to inquiries regarding student information from internal and external individuals, businesses, educational institutions, and other agencies.
Manages departmental budgets and effectively allocates resources.
Stays abreast of related technology trends, best practices, and updates to relevant laws and regulations.
Complies with all published College Rules, procedures, guidelines, and laws/regulations governing public employees, including but not limited to those related to document retention and destruction, FERPA, and confidentiality.
Strictly honors the privacy, security, and confidentiality of student records and other sensitive information according to appropriate state, federal, and college regulations, policies, and procedures.
Provides service excellence through courteous, informed, accessible, and professional engagement.
Performs other duties as assigned.
Reports to: Vice President, Student Affairs
QUALIFICATIONS
Required: A bachelor’s degree from a regionally accredited institution of higher education with four (4) years of related experience in areas of student services, or a combination of completed education and/or related experience equal to eight (8) years. Prior supervisory experience is required. Must have working knowledge of student services technological resources and Florida rules and statutes in higher education.
Additional Requirements: A criminal background check will be conducted.
Preferred: A master’s degree with experience in student services, higher education administration, or a related area.
General Knowledge, Skills, and Abilities
Ability to work successfully in a multi-cultural environment.
Adaptability to Change – able to be flexible and supportive, able to positively and proactively assimilate change in rapid growth environment.
Analytical Aptitude & Problem Solving - able to analyze information, problems, situations, practices and/or procedures, collect and interpret data, reason logically, establish facts, identify and define existing and potential issues, recognize the interrelationships among elements, draw valid conclusions, develop recommendations, as well as alternative courses of action, select appropriate course, follow up, and evaluate.
Communication – able to effectively communicate in a professional, diplomatic, empathetic, and tactful manner using preferred method and level as applicable to the job.
Critical Thinking & Judgement - able to make well-reasoned, sensible, and timely decisions based on careful, objective review and informed analysis of available information, considerations, and other factors.
Customer Service – ability to respond promptly and courteously to all questions from students and faculty, demonstrating patience and persistence when helping students with little or no computer skills.
Ethics – able to demonstrate integrity, professionalism, civility, and a high degree of ethics in all job-related actions.
Leadership – has demonstrated success as an entrepreneurial, high energy, driven, hands-on leader. Possess expertise in selecting, training, developing, coaching, mentoring, and retaining a highly motivated workforce.
Organization & Time Management – able to plan, schedule, and organize tasks related to the job to achieve goals within or ahead of established time frames.
Problem Solving – proven skills in identifying issues, determining their cause, developing creative solutions, and following through with implementing resolutions.
Team Orientation & Interpersonal — highly motivated team-player with ability to develop and maintain collaborative relationships with all levels within and external to the organization.
Relationship Management – able to personally provide high level of interactive service to others, building relationships and addressing identified needs.
Results Orientation – proven ability to set and exceed established targets.
Systems & Software - proficient level of knowledge of Microsoft Office and/or relevant position software programs.
Detail Oriented - Proven accuracy and attention to detail.
Multi-task - Ability to expeditiously organize, coordinate, manage, prioritize, and perform multiple tasks simultaneously to swiftly assess a situation, determine a logical course of action, and apply the appropriate response.
If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.
Santa Fe College (SF) is committed to maintaining a work and educational environment that embraces diversity and where no member of the college community is excluded from participation in, denied the benefits of, or subject to discrimination in any college program or activity based on: their race, ethnicity, national origin, color, religion, age, disability, sex, pregnancy status, gender identity, sexual orientation, marital status, genetic information, political opinions or affiliations, or veteran status. This commitment applies to employees, volunteers, students, and, to the extent possible, to third parties, applicants for admission, applicants for employment, and the general public. sfcollege.edu/eaeo
Inquiries regarding non-discrimination policies or concerns about discrimination or harassment, including concerns about sexual harassment or sexual violence under Title IX, should be directed to: equity.officer@sfcollege.edu
Santa Fe College reserves the right to extend deadlines and/or not to offer advertised positions. Preference will be given to eligible veterans and spouses of veterans.
