Program Administrator, Core Internal Medicine
Primary Purpose: The Program Administrator (PA) for a Residency Program at the University of Saskatchewan is responsible for providing high level specialized program support to the Program Director and the department relating to postgraduate medical education.
Nature of Work: Reporting to the department Finance and Administration Manager (FAM) or PGME Manager and accountable to the Program Director, Finance and Administration Manager, PGME Manager and Associate Dean, PGME, this position interacts with a diverse group of individuals including faculty, trainees, and staff at all sites of training. It is expected that the incumbent will have excellent interpersonal skills, and attention to detail in maintaining records and correspondence. This position will identify priorities, develop workflow strategies and implement them to ensure daily objectives and long- term planning and objectives are achieved. Work performed is complex and is performed independently (with general guidance from the Program Director and/or FAM) by determining program processes and working within accreditation standards and resident collective agreement clauses. The PA will take initiative to establish timelines and priorities to achieve goals and appropriate outcomes. Work will be performed in a fast-paced environment and may be shared with other departmental clerical support staff; collaboration with team members is required to successfully provide program support required by the program/department. The office is shared with other departmental administrative staff working as a team.
Typical Duties: The Program Administrative Assistant will ensure processes within the program are adhered to and help to identify recommendations to the program for change in clerical process to enhance the operations of the program. Typical duties may include but are not limited to:
- Responsible for the day-to-day organization of the core internal medicine postgraduate program, sometimes acting on behalf of the program with necessary approval
- A strong specialized working knowledge of Royal College accreditation standards, the RDoS collective agreement, CaRMS (Canadian Resident Matching Service), PGME (Post Graduate Medical Education) as well as program processes and policies are imperative
- Gather data and create correspondence on behalf of the Program/Program Director
- Participate in the implementation of training processes at all sites, including coordination of resident research day
- Disseminating information to program applicants, updating program information on websites, assisting the Program Director by administering CaRMS processes; interview scheduling, interview day coordination
- Monitoring, tabulating and reporting of resident vacation/sick/time away from the program
- Assisting with coordination and hosting resident orientations
- Generating various schedules
- Ensuring efficient delivery of, scheduling needs, room bookings and communication of Department Grand Rounds that align with the program curriculum. Meeting set up and coordination
- Ensure timely dissemination, collection, and follow up of resident assessments, Create and maintain resident records efficiently through One45, Elentra, and paper copies, as necessary
- Compilation of reports and program correspondence, sometimes on behalf of the Program Director and Residency Program Committee; prepare agendas, minutes and track action items for meetings
- Coordinate and attend academic events and examinations
- Develop and generate necessary documents, supporting the accreditation process
- Ensure all work is compliant with University and College policies and procedures, applicable regulations (RCPSC) and accreditation standards as well as necessary collective agreements (RDOS)
- This position is involved in sensitive and confidential meetings
- Attendance at regularly scheduled PGME Program Administrative Assistant (PAA) meetings is expected, as well as participation in the PGME PAA mentorship program
- Travel to National Conferences and local workshops may be required. Distributed site program travel may be required
- Overall curriculum oversight (Scheduling, tracking and/or facilitating OSCEs, Procedures, SIMs, RaPID, TIPS, AHD, NEJM Exams)
- Assist other team members when necessary
- Other related duties as assigned
Qualifications
Education: Completion of Grade 12 and a recognized post-secondary business administration program is required. An equivalent combination of education and experience may be considered.
Experience: Minimum of 3 years related experience in a academic health care setting, directly supporting trainees is required. Experience working and collaborating in a diverse environment is also required. Knowledge of Royal College Residency Training Programs, familiarity with accreditation processes, collective agreements, and experience with One45, Elentra, and CONCUR software would be considered an asset.
Skills: Ability to work independently and collaboratively in a highly confidential team environment with a demonstrated commitment to ongoing program development while maintaining attention to detail and accuracy. Coordinating and undertaking multiple projects with competing demands and deadlines while maintaining a high degree of efficiency and accuracy. Exceptional interpersonal and communication skills – both written and verbal. The candidate should be enthusiastic and self-motivated, proactive and action-oriented. Ability to utilize critical thinking in decision making and to recommend change in program policies/procedures which result in the improved delivery of administration. Exceptional organizational, problem-solving and decision-making skills. Strong working knowledge of office software including MS office, Excel, Internet, and E-mail are required.
Inquiries regarding this position can be directed to Lindsay Doig at 306-844-1129
Department: Medicine
Status: Permanent
Employment Group: CUPE 1975
Shift: Mon-Fri, 8:00-4:00 - Early morning, evenings or weekends may be required (this is not often)
Full Time Equivalent (FTE): 1.0
Salary: The salary range, based on 1.0 FTE, is $28.72 - 37.60 per hour. The starting salary will be commensurate with education and experience.
Salary Family (if applicable): Operational Services
Salary Phase/Band: Phase 5
Posted Date: 4/23/2025
Closing Date: 5/6/2025 at 6:00 pm CST
Number of Openings: 1
Work Location: On Campus
The University is committed to employment equity, diversity, and inclusion, and are proud to support career opportunities for Indigenous peoples to reflect the community we serve. We are dedicated to recruiting individuals who will enrich our work and learning environments. All qualified candidates are encouraged to apply; however, in accordance with Canadian immigration requirements, Canadian citizens and permanent residents will be given priority. We are committed to providing accommodations to those with a disability or medical necessity. If you require an accommodation to participate in the recruitment process, please notify us and we will work together on the accommodation request. We continue to grow our partnerships with Indigenous communities across the province, nationally, and internationally and value the unique perspective that Indigenous employees provide to strengthen these relationships. Verification of Indigenous Membership/Citizenship at the University of Saskatchewan is led and determined by the deybwewin | taapwaywin | tapwewin: Indigenous Truth policy and Standing Committee in accordance with the processes developed to enact the policy. Successful candidates that assert Indigenous membership/citizenship will be asked to complete the verification process of Indigenous membership/citizenship with documentation. The University of Saskatchewan’s main campus is situated on Treaty 6 Territory and the Homeland of the Métis. We pay our respects to the First Nations and Métis ancestors of this place and reaffirm our relationship with one another. Together, we are uplifting Indigenization to a place of prominence at the University of Saskatchewan.