Scheduled Hours
37.5
Position Summary
This position is responsible for managing a complex portfolio of programs and projects that drive digital innovation and operational excellence across the university. The role ensures the successful execution of multiple high-impact initiatives, including the operationalization of AI-driven platforms, and operationalization support. By facilitating team collaboration, refining workflows, and providing strategic guidance, this position enhances the efficiency and effectiveness of the Digital Solutions Studio (DSS). Additionally, the role fosters relationships with internal and external stakeholders, supports leadership through reporting and analysis, and contributes to the continuous improvement of processes that align with institutional priorities.
Job Description
Primary Duties & Responsibilities:
- Manages a portfolio of projects that include leaders and senior personnel from across the university. Coordinates and supports approximately eight simultaneous projects.
- Oversees multiple programs including operationalizing AI tools, supporting commercialization efforts, and developing CRM systems to track and document DI2’s engagements and relationships.
- Advises DSS Director on operational concerns and serves as the communications liaison among the various DSS projects.
- Assists the DSS Director with setting strategy and defining process and workflows for DSS.
- Organize and lead weekly DSS team meetings, leading demos, providing updates on projects, DI2 initiatives, and facilitating alignment on priorities.
- Prepares reports, analyzes, and iterates on current reporting systems and formats.
- Participates in project review meetings with project stakeholders, internally with DI2 team, and as requested with other leadership.
- Drafts DSS updates for marketing team and reports to leadership from data captured in Smartsheet system.
- Builds and maintains relationships with key stakeholders & partners across WashU to facilitate collaboration and efficient utilization of WashU resources and expertise.
- Fosters long-term relationships with external vendors, supporting smoother project execution and better resource utilization.
- Perform other duties as assigned
Working Conditions:
Job Location/Working Conditions
- Normal office environment
Physical Effort
- Typically sitting at desk or table
- Repetitive wrist, hand or finger movement (PC Typing)
Equipment
The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.
Required Qualifications
Education:
Bachelor's degree
Certifications:
No specific certification is required for this position.
Work Experience:
Relevant Experience (3 Years)
Skills:
Not Applicable
Driver's License:
A driver's license is not required for this position.
More About This Job
WashU seeks highly motivated individuals who are able to perform duties in a manner consistent with our core mission and guiding principles.
Preferred Qualifications
Education:
No additional education beyond what is stated in the Required Qualifications section.
Certifications:
No additional certification beyond what is stated in the Required Qualifications section.
Work Experience:
No additional work experience beyond what is stated in the Required Qualifications section.
Skills:
Business Solutions, Interpersonal Communication, Matrix Leadership, Oral Communications, Organizing, Prioritization, Project Administration, Technical Acumen, Written Communication
Grade
G11
Salary Range
$53,100.00 - $90,600.00 / AnnuallyThe salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.
Questions
For frequently asked questions about the application process, please refer to our External Applicant FAQ.
Accommodation
If you are unable to use our online application system and would like an accommodation, please emailCandidateQuestions@wustl.eduor call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.
All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.
Pre-Employment Screening
All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.
Benefits Statement
Personal
Up to 22 days of vacation, 10 recognized holidays, and sick time.
Competitive health insurance packages with priority appointments and lower copays/coinsurance.
Take advantage of our free Metro transit U-Pass for eligible employees.
WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
Wellness
Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
Family
We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered.
WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.
For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/
EEO Statement
Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.Washington University is dedicated to building a community of individuals who are committed to contributing to an inclusive environment – fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.
