We are located approximately 20 miles north of Boston and parking is free. We are also accessible by commuter rail on the Newburyport/Rockport line. Come and explore Endicott’s seaside locale where employees are an important part of the bustling campus community!
Please apply today if this opportunity looks like the right fit for you.
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The Director, Graduate Business Program assists in the leadership of the Graduate Business Programs within the graduate division of the school. This role involves supporting both the academic and administrative components of the graduate programs, including but not limited to: the development, assessment, and continuous improvement of the graduate curriculum; the recruitment, retention, and professional development of faculty; advising and supporting student success and retention; assisting with corporate outreach and partnerships; and contributing to the recruitment and retention efforts for graduate-level programs.
50% of Time: Student Recruitment & Retention, and Support
Student Advising & Retention: Assist in advising and supporting students within the Graduate Business portfolio, focusing on student communication and retention strategies.
Point of Contact: Serve as an accessible point of contact for students, faculty, and staff, addressing inquiries and providing information on matters related to the Graduate Business Programs.
Recruitment Support: Assist in the recruitment of new students for the Graduate Business Programs by participating in one-on-one recruitment sessions, open houses, seminars, offsite events, and other recruitment initiatives in collaboration with Graduate Admissions.
Revenue Goals & Retention: Contribute to meeting revenue goals through retention strategies in partnership with Graduate Admissions to support the success of Graduate Business Programs.
30% of Time: Academic Oversight, Assessment, and Faculty Support
Curriculum Development: Assist in the development and execution of graduate-level curriculum, ensuring that updates and changes are properly approved and aligned with the institution's academic standards.
Program Assessment: Participate in the overall assessment of the Graduate Business Programs, identifying areas for improvement and helping to ensure the programs meet established quality benchmarks.
Faculty Support: Assist in the Graduate Business portfolio by managing required course offerings, schedules, and teaching assignments. Support the hiring, onboarding, and evaluation of faculty, including orientation and training activities.
Student Feedback & Course Evaluation: Monitor student evaluations of instruction and courses, utilizing feedback to improve program offerings and enhance the student experience.
Accreditation & Program Reviews: Assist in preparing for program reviews, accreditation visits, and compiling departmental information for external evaluations.
Quality Assurance: Monitor the quality and currency of academic offerings in the Graduate Business Programs and recommend revisions to curricula or approaches to improve education.
Student Support Resources: Help evaluate the adequacy of student support services and recommend resources or acquisitions needed to support graduate-level students.
Teaching: Teach two graduate-level courses per academic year (Fall-Summer) as part of the faculty load.
20% of Time: Leadership and Oversight of Graduate Business Programs
Professional Leadership: Assist in providing professional leadership for the Graduate Business Programs within the Gerrish School of Business and College, supporting both academic and administrative functions.
Curriculum Development & Assessment: Collaborate with the Associate Dean of Graduate Business Programs and the Dean to facilitate curriculum development and regular assessment, ensuring that program offerings are current and relevant.
Policy & Program Health: Participate in policy discussions, contribute to the ongoing health of the Graduate Business Programs, and engage in market analysis activities to ensure the programs remain competitive and effective.
Committees & Councils: Serve on various councils, commissions, and committees as outlined in College policy, contributing to the governance and strategic direction of the institution.
Other duties as assigned
Core Competencies
Reliability
able to get the job done, available and engaged with the job and the Endicott community
Organization
organizes time and resources well so that work is done efficiently and on time
Communication Skills
has clear, effective, and efficient ways of communicating, both orally and in writing
Adaptability
shows a willingness to adopt new ideas and to do things differently
Follow Through
takes ownership of projects and sees them through fruition
Customer Service
The employee anticipates the needs and responds to queries in a timely, competent, and approachable manner
Initiative/Personal Leadership
identifies opportunities for improvement and actively contributes to solutions
Team Player
shows a willingness to collaborate and share information, knowledge, and experience with team members
Knowledge/Skills/Abilities
Master’s Degree Required (Advanced degree preferred)
Collaborative Management Style: Demonstrated ability to work collaboratively with diverse teams and stakeholders.
Experience with Adult Learners: Proven experience in working effectively with adult learners in a higher education environment.
Expertise in Online and Accelerated Programs: Familiarity with best practices in online and accelerated program delivery.
Commitment to Student Success: Strong dedication to fostering student success through personalized support and academic excellence.
Faculty and Staff Supervision: Experience in the supervision, mentoring, and development of faculty and staff.
Program Assessment and Accreditation: Knowledge and experience with program assessment, accreditation processes, and ensuring compliance with academic standards.
Communication Skills: Exceptional oral, written, and interpersonal communication skills.
Proficiency in Google Suite and Online Technologies: Strong working knowledge of Google Suite and other online technologies used in educational settings.
Workday Experience Preferred: Familiarity with the Workday system is preferred.
Effective Date of Current Version: April 2025
