SUMMARY DESCRIPTION
Under administrative direction, plans, organizes, manages and provides administrative direction and oversight for all functions and activities of the District’s Enterprise Services including the Book Store, Food Service, Facility Leasing, Health First Fitness Center, and Event Planning; plan and direct activities of the District’s Enterprise Services to ensure the delivery of exceptional services, superior quality customer service, and financially sustainable operations for the campus community; coordinates assigned activities with other District departments, divisions, outside agencies, and the public; fosters cooperative working relationships among District departments and various public and private groups; provides highly responsible and complex professional assistance to the Vice President of Business and Financial Affairs and other District administrative staff in areas of expertise; and performs related work as required.
SUPERVISION RECEIVED AND EXERCISED
Receives administrative direction from the Vice President of Business and Financial Affairs. Exercises general direction and supervision over supervisory, technical, and clerical staff directly and through subordinate levels of supervision.
DISTINGUISHING CHARACTERISTICS
This is a Department Director classification that oversees, directs, and participates in all activities of the District’s Enterprise Services including short- and long-range planning, development, and administration. This class provides assistance to the Vice President, Business and Financial Affairs in a variety of administrative, coordinative, analytical, and liaison capacities. Successful performance of the work requires knowledge of public policy, District functions and activities, including the role of an elected Board, and the ability to develop, oversee, and implement projects and programs in a variety of areas. Responsibilities include coordinating the activities of the department with those of other departments and agencies and managing and overseeing the complex and varied functions of the department. The incumbent is accountable for accomplishing departmental planning and operational goals and objectives and for furthering District goals and objectives within general policy guidelines. Assignments allow for a high degree of administrative discretion in their execution.
EDUCATION AND EXPERIENCE
Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:
Equivalent to a bachelor’s degree from an accredited college or university with major coursework in business administration, public administration, or a related field.
AND
Five (5) years of management, supervisory, and administrative experience working with small businesses on government procurement services.
- One year of experience is equal to 12 months of experience at 40 hours per week. Applicable part-time experience will be converted to the full-time equivalent for purposes of meeting the experience requirement.
- If specifically referenced (i.e. degree 'or equivalent'), related experience that is above the minimum requirement may be substituted for education on a year for year basis.
- Additional assessment is required for applicants with foreign degrees from colleges or universities outside of the United States. Applicants must have their coursework evaluated by a professional association that is a member of the National Association of Credential Evaluation Services (NACES) and must submit a copy of the evaluation with the application.
LICENSES OR CERTIFICATES
Possession of, or ability to obtain, a valid California Driver’s License by time of appointment is desirable.
KNOWLEDGE AND ABILITIES
Knowledge of:
- Administrative principles and practices including goal setting, budget development, program development, implementation, and evaluation.
- Organizational and management practices as applied to the analysis and evaluation of projects, programs, policies, procedures, and operational needs.
- Public agency budget administration and contract administration.
- Applicable federal, state, local, and District laws, regulations, ordinances, policies and procedures relevant to areas of assignment including knowledge of, or ability to learn key elements of the Civic Center Act.
- Principles and practices of employee supervision, including work planning, assignment, review, and evaluation, and the training of staff in work methods and procedures.
- Organizational and management practices as applied to the analysis and evaluation of projects, programs, policies, procedures, and operational needs.
- Strategic planning and business planning principles.
- Technical, legal, financial, and public relations issues associated with the management of college enterprise services.
- Principles and procedures for record keeping.
Ability to:
- Develop and implement goals, objectives, policies, procedures, and work standards for the department and assigned program areas.
- Develop and monitor budgets and effectively utilize resources.
- Interpret, apply, explain, and ensure compliance with applicable federal, state, local, and District laws, regulations, ordinances, policies, and procedures.
- Plan, organize, direct, and coordinate the work of supervisory, professional, and technical personnel.
- Effectively lead employees and teams with a collaborative style in a collegial and participatory governance environment.
- Research, analyze, and evaluate new service delivery methods, procedures, and techniques.
- Develop and manage contracts.
- Effectively administer a variety of District programs and administrative activities.
- Gather, analyze, interpret, summarize, and present administrative and technical information and data in an effective manner; evaluate alternatives and make sound recommendations.
- Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks.
- Use tact, initiative, prudence, ethics, and independent judgment within general policy, procedural, and legal guidelines.
- Demonstrate a commitment to student success and contribute to an environment that is inclusive and promotes equity.
- Demonstrate conflict management and problem solving skills and innovative thinking.
- Handle multiple projects.
- Demonstrate sensitivity to and understanding of the diverse academic, socioeconomic, cultural, physical ability, and ethnic backgrounds of community college students.
- Establish, maintain, and foster positive and effective working relationships with those contacted in the course of the work.
JOB DESCRIPTION: Director of Campus Enterprise Services
ESSENTIAL DUTIES
- Develops, directs, and coordinates the implementation of goals, objectives, policies, procedures, and work standards for the District’s Enterprise Services operations that both support student success and the educational interests of the District while generating revenue; within District policy, establishes appropriate service and staffing levels; confers with the District administration and elected officials in the planning and implementation of efficient and effective Enterprise Services.
- Provides administrative, management, and professional leadership for District Enterprise Services; supervise the District’s Enterprise Services managers and coordinators in planning, coordination, and preparation for physical inventory counts and verification to financials, overview of monthly financial statements, and balance sheet reconciliations as well as schedules for year-end audit in coordination the Finance Department.
- Manages and participates in the development and administration of the Department’s budget; directs the forecast of additional funds needed for staffing, equipment, and supplies; approves expenditures and directs their monitoring; directs the preparation and implementation of budgetary adjustments.
- Selects, trains, motivates, and directs Department staff; evaluates and reviews work for acceptability and conformance with Department standards including program and project priorities; conducts performance evaluations; provides or coordinates staff training; coaches employees to correct deficiencies; implements discipline and termination procedures; responds to staff questions and concerns.
- Coordinates with Facility and Institutional Technology departments as needed to facilitate the operational and equipment needs of events and Enterprise Services in concert with the District’s strategic plan; ensure Enterprise Service units interface with other college departments and adequate technology and maintenance services are provided at Enterprise Service operation sites.
- Assumes accountability for the overall quality of the Department’s service by developing, reviewing and implementing policies and procedures to meet requirements and District needs; continuously monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures; assesses and monitors the distribution of work, support systems, and internal reporting relationships; identifies opportunities for improvement; directs the implementation of change.
- Represents the Enterprise Services Department to other District departments, the Governing Board, and outside agencies; explains and interprets departmental programs, policies, and activities; negotiates and resolves significant and controversial issues within limits of authority; works with other District departments to integrate Enterprise Services into the core of the District’s mission.
- Conducts a variety of departmental organizational and operational studies and investigations; responds to inquiries and complaints and assists with resolutions; recommends modifications to programs, policies, and procedures as appropriate.
SALARY SCHEDULE: Administrators
PHYSICAL DEMANDS AND WORKING ENVIRONMENT
This is a non-telecommuting position.
Environment: Work is performed primarily in a standard office setting with frequent interruptions and distractions; extended periods of time viewing computer monitor; possible exposure to dissatisfied individuals.
Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information.
Vision: See in the normal visual range with or without correction.
Hearing: Hear in the normal audio range with or without correction.
TENTATIVE TIMELINE: Any application received after the initial screening deadline is not guaranteed a review.
February 17-March 23, 2025 | Position advertised; District receives applications. |
March 23, 2025 | Initial screening deadline for guaranteed consideration. |
March 31-April 6, 2025 | District closed for Spring Break. |
April 7-18, 2025 | Reviewing of applications. |
April 21-30, 2025 | Search Committee interviews candidates. |
May, 2025 | Second level interview for top finalists. |
May/June 2025 | Tentative employment start date pending Governing Board approval. |
