Program Administrator, College of Pharmacy and Nutrition
medSask is the provincial drug information service that provides healthcare professionals and the general public with access to on-demand, accurate, evidence-based drug information. medSask contributes to undergraduate education at the University of Saskatchewan, College of Pharmacy and Nutrition, offers continuing education for healthcare professionals, and collaborates on drug-therapy projects with other health organizations.
USask Continuing Pharmacy Education (CPE) is based out of the University of Saskatchewan, College of Pharmacy and Nutrition. We develop, implement, support, and evaluate continuing education and continuing professional development opportunities for pharmacists, pharmacy technicians, and healthcare professionals. USask CPE collaborates on continuing education courses with other health organizations and partners nationally.
Primary Purpose: To provide comprehensive administrative assistance and ensure the efficient operation of activities. This position plays a crucial role in facilitating communication, documentation, and coordination among various stakeholders involved within the units.
Nature of Work: Reporting to the Director, this position is part of a collaborative, cross-functional team dedicated to delivering proactive, high-quality service to clients, stakeholders, and internal teams.
This role requires a balance of short-, medium-, and long-term planning, along with the ability to work effectively with diverse internal colleagues and external partners. The successful candidate will demonstrate strong written and verbal communication skills, a high standard of professionalism, and a commitment to service excellence.
The work is of moderate complexity and highly detail-oriented, requiring the ability to prioritize tasks in a fast-paced environment with frequent interruptions and shifting demands. A proactive approach is essential, including anticipating needs, problem-solving, and maintaining accuracy under tight deadlines.
Given access to sensitive and confidential information, the role requires discretion and sound judgment. The position also plays an important part in supporting the College’s goals through clear, diplomatic communication and adaptable, solutions-focused coordination.
Accountabilities:
- Office Administration: Perform a variety of general administrative tasks to support daily operations, including managing correspondence, scheduling meetings, maintaining office supplies, and ensuring smooth workflow across the team
- Course Template Development: Build and manage course templates within the registration system and the Canvas learning management system, ensuring all course components are accurately set up and aligned with program standards
- Registration Management and Reporting: Maintain up-to-date course registration records, troubleshoot registration issues, and compile data for internal and external reporting purposes. Ensure data accuracy and confidentiality at all times
- Record Keeping: Organize, update, and maintain records and documentation in accordance with organizational policies and regulatory requirements, supporting both operational efficiency and compliance
- Client and Stakeholder Communication: Provide prompt, respectful, and professional communication with clients, learners, stakeholders, and members of the public, both in writing and verbally. Address inquiries and issues with a service-oriented approach
- Content Creation and Distribution: Assist in the development, editing, design, and distribution of a variety of communication materials, including internal documents, external emails, educational content, certificates, and web content. Ensure all materials are clear, consistent, and aligned with organizational branding and messaging
- Website Support: Collaborate in the design, content management, and ongoing maintenance of the medSask and USask Continuing Pharmacy Education (CPE) websites. Ensure accuracy, accessibility, and user-friendly functionality
- Event Planning and Coordination: Support the planning, coordination, and execution of educational events, including webinars, workshops, and conferences. Tasks may include scheduling, logistics, promotion, registration, and follow-up
- Team Collaboration: Contribute actively to a positive, respectful, and collaborative team environment. Share knowledge, support colleagues, and engage in continuous improvement of processes and services.
Qualifications:
Education: Completion of an undergraduate degree is required. A combination of education and experience may be considered.
Experience: A minimum of three to five years of administrative experience is required, preferably within a post-secondary or healthcare education environment. Prior experience supporting program teams or senior leaders—particularly within the University of Saskatchewan, the College of Pharmacy and Nutrition, or a similar academic or health-related organization—is a strong asset.
Familiarity with complex administrative systems and processes is essential, along with demonstrated experience managing confidential information and balancing multiple priorities in a fast-paced setting. Experience working in diverse and inclusive environments is required. Background in program development or continuous improvement initiatives are considered valuable assets.
Skills:
- Excellent interpersonal skills, with a demonstrated ability to build and maintain positive relationships with internal teams, external stakeholders, and the public
- Sound professional judgment, discretion, and the ability to make informed decisions under pressure
- Exceptional verbal and written communication skills tailored to a range of audiences
- Highly organized with strong time management skills and the ability to meet competing deadlines
- Self-motivated and proactive, with a demonstrated ability to work independently
- Collaborative team player who thrives in cross-functional and service-oriented environments
- Creative and solution-focused mindset, with the ability to navigate complexity and ambiguity
- Demonstrated ability to contribute to a respectful and inclusive workplace culture
Department: College of Pharmacy & Nutrition
Status: Term One year with the possibility of extension or becoming permanent
Employment Group: ASPA
Full Time Equivalent (FTE): 1.0
Salary: The salary range, based on 1.0 FTE, is $53,091.00 - 82,954.00 per annum. The starting salary will be commensurate with education and experience.
Salary Family (if applicable): Specialist Professional
Salary Phase/Band: Phase 1
Posted Date: 4/23/2025
Closing Date: 5/6/2025 at 6:00 pm CST
Number of Openings: 1
Work Location: May be eligible for hybrid work under the terms of USask's Alternative Workspace Guidelines
The University is committed to employment equity, diversity, and inclusion, and are proud to support career opportunities for Indigenous peoples to reflect the community we serve. We are dedicated to recruiting individuals who will enrich our work and learning environments. All qualified candidates are encouraged to apply; however, in accordance with Canadian immigration requirements, Canadian citizens and permanent residents will be given priority. We are committed to providing accommodations to those with a disability or medical necessity. If you require an accommodation to participate in the recruitment process, please notify us and we will work together on the accommodation request. We continue to grow our partnerships with Indigenous communities across the province, nationally, and internationally and value the unique perspective that Indigenous employees provide to strengthen these relationships. Verification of Indigenous Membership/Citizenship at the University of Saskatchewan is led and determined by the deybwewin | taapwaywin | tapwewin: Indigenous Truth policy and Standing Committee in accordance with the processes developed to enact the policy. Successful candidates that assert Indigenous membership/citizenship will be asked to complete the verification process of Indigenous membership/citizenship with documentation. The University of Saskatchewan’s main campus is situated on Treaty 6 Territory and the Homeland of the Métis. We pay our respects to the First Nations and Métis ancestors of this place and reaffirm our relationship with one another. Together, we are uplifting Indigenization to a place of prominence at the University of Saskatchewan.