UCF IT, Project Management Office:
UCF IT is the central information technology organization at the University of Central Florida, providing technology services and support to faculty, staff, and students. Reporting to the Vice President for Information Technology and Chief Information Officer, UCF IT comprises several key departments, including Infrastructure & Operations, Telecommunications, Enterprise Application Development, Information Security, Instructional Resources, and Client Services. UCF IT collaborates with university stakeholders through governance frameworks and advisory committees to ensure alignment with UCF’s strategic goals. With a focus on innovation, security, and excellent service delivery, UCF IT supports the university’s mission of teaching, learning, research, and community engagement.
For more information about UCF IT, visit https://it.ucf.edu.
The Opportunity:
UCF IT is seeking a Manager, IT Project & Planning to lead and manage large complex IT projects and programs, collaborate with stakeholders and resource managers to prioritize efforts, lead process improvement initiatives, and participate in IT governance and IT Portfolio Management. This role will facilitate communication and cross-functional teamwork, working closely with client stakeholders and executive leadership to ensure thorough requirements gathering, work to align projects with University strategy and goals, and track & report key performance indicators throughout the project/ program/ portfolio life cycle, ensuring transparency and accountability.
Responsibilities:
Leads, coordinates, and project manages strategic initiatives related to enterprise platforms, software applications, data systems, and resources. Assists in long-term strategic planning, process development and improvement.
Responsible for assembling project teams, assigning individual responsibilities, identifying appropriate resources needed, identifying work requirements, and developing schedules to ensure timely completion of project.
Responsible for planning department and university program activities and monitoring progress of multiple related projects and rolling those up to identify and mitigate program-wide risks, issues, and changes.
Manage the execution of PMO process, ensuring project requests are reviewed by the appropriate IT and business stakeholders for successful delivery.
Liaison between leadership, business stakeholders, technical resources, and external vendors to ensure documentation of project scope, business processes, use cases, and requirements.
Maintain documentation of PMO processes such as project intake, governance, and compliance, ensuring continuous improvement and alignment with best practices by creating and updating workflow diagrams, documentation, and facilitating demos.
Build and maintain strong relationships with stakeholders, project managers, business leaders, and executive sponsors.
Facilitate communication and collaboration across teams to ensure project success.
Work with executive management and other teams on process improvement efforts for the PMO processes.
Continuously evaluate and suggest improvements to PMO processes to enhance efficiency and effectiveness.
Analyze performance data to identify trends, risks, and potential opportunities for improvement.
Participate and drive initiatives to drive process automation and digital transformation within the PMO and IT communities in general. Includes the creation, presentation and facilitation of training and materials.
Participate in the development and maintenance of dashboards/reports for leadership, and stakeholders to track key performance indicators of active and proposed projects which UCF IT is undertaking ensuring transparency and accountability through accurate and timely reporting.
Manage enterprise level IT projects from initiation to closure. Develop project plans, including scope, schedule, budget, and resource allocation. Coordinate cross-functional teams to ensure project milestones and deliverables are met. Identify and mitigate project risks and issues. Communicate project status, risks, and issues to stakeholders and executive leadership.
Minimum Qualifications:
Bachelor's or Master's degree and 4+ years of relevant experience, or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219. Click here for more information
Preferred Qualifications:
Minimum of 7 years of relevant work experience in project management, IT, or related field.
Experience leading large scale enterprise projects and teams in higher education.
PMP, PgMP, or similar project management certification.
Experience with complex business process improvement, like Six Sigma, Kaizen, etc.
Experience running agile projects or teams.
Experience leading and developing performance management reports and dashboards.
Experience with governance and portfolio management process implementation and execution.
Bachelor’s degree in Information Technology, Computer Science, Business Administration, or related field.
Master's degree preferred.
Experience with Workday implementations.
Experience coaching students or interns.
Special Instructions to the Applicants:
This is not a remote position. Up to 1-3 hybrid workdays per week may be available following a probationary period, depending on work duties, supervisory approval, and university policy.
The anticipated salary range for this position is $98,000 to $122,700. The final salary will be determined based on the candidate's qualifications, experience, and internal equity considerations.
Applicant must be authorized to work for any U.S. employer, as sponsorship is not available for this position.
Are you ready to unleash YOUR potential?
As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation, you’ll play an integral role at one of the most impactful universities in the country. You’ll be met with opportunities to connect and collaborate with talented faculty, staff, and students across 13 colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow, you’ll work alongside talented colleagues on complex projects that will challenge you and help you gain new skills and you’ll have countless rewarding experiences that go well beyond a paycheck.
Working at UCF has its perks! UCF offers:
Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program
Paid time off, including annual and sick time off and paid holidays
Retirement savings options
Employee discounts, including tickets to many Orlando attractions
Education assistance
Flexible work environment
And more…For more benefits information, view the UCF Employee Benefits Guide.
Dive into our Total Rewards Calculator to discover the diverse selection available to you, giving you a glimpse into the benefits that together shape your comprehensive rewards package at UCF.
Unless explicitly stated on the job posting, it is UCF’s expectation that an employee of UCF will reside in Florida as of the date the employment begins.
#LI-HYBRID
Department
UCF IT
Work Schedule
Monday-Friday; 8:00 AM to 5:00 PM
Type of Appointment
Regular
Expected Salary
$89,076.00 to Negotiable
Job Posting End Date
05-13-2025-12-00-AM
As a Florida public university, the University of Central Florida makes all application materials and selection procedures available to the public upon request.
UCF is proud to be a smoke-free campus and an E-Verify employer.
If an accommodation due to a disability is needed to apply for this position, please call 407-823-1336 or email onac@ucf.edu.
