Description
Library & Instructional Technology Clerk
South College - We are one of the nation’s fastest growing institutions of higher learning … come grow your career with us. In order to fully meet our Mission to our students, we require a diverse combination of perspectives, backgrounds, life experiences, and ideas from our faculty and staff and will provide them with an equitable and inclusive work environment -where respect and open interchange of ideas are at the heart of that culture.
15,000 Students
10 Campuses
Competency Based Education
Online
Library & Instructional Technology Clerk Description
Administrative Responsibilities
- Coordinates and facilitates activities for the Resource Center at the Learning Site
- Collects and evaluates Resource Center usage. In collaboration with the Director of Library Services, uses survey data and usage data to develop and implement changes based on students’ needs
- Issues College ID cards to faculty, staff, and students. Maintains equipment and orders supplies, as needed
- Oversees and directs Federal-Work Study student workers assigned to work in the Resource Center. Ensures sufficient coverage for all open hours for the Resource Center
- Assists with maintaining any on-site resources such as books, DVDs, journals, and other materials
Reference and User Services Responsibilities
- Provides excellent customer service and problem-solving skills in assisting all Resource Center users. Helps students access available services and resources; directs students to further assistance as needed
- Provides limited reference assistance to students, faculty, and staff. Makes referrals to the librarians, as needed
- Assists with inter-campus loan receipt and return of library resources
- Assists with receipt and return of interlibrary loan materials from other libraries
- Provides assistance with check in and check out of Resource Center materials and equipment
- Assists and provides problem solving with copier, printer, and computer use by Resource Center users
Technical Services Responsibilities
- Work directly with the Director and Associate Director of Instructional Design and Technology on projects that support the team
- Assist students with navigating Canvas courses
- Provide training and support for the Canvas Learning Management System, Panopto Lecture Capture System, and other instructional technologies that support teaching and learning in on-ground, hybrid, and distance learning courses
- Assist with IDT Help Desk on level 1 tickets
Other Responsibilities
- All other related duties as assigned by supervisor
- Assists with maintenance and updates of Resource Center computers
- Assists with annual inventory of Resource Center books, equipment, and other materials
- Attends all department and institutional meetings, in-service training sessions, and other meetings as requested by the supervisor
Requirements
Education
- Minimum Associates Degree
- Bachelors Degree Preferred
