Under the direction of the Assistant Director of Information Technology, provide support for systems infrastructure district wide including Servers, Operating Systems, Virtualization, Enterprise Storage, Microsoft solutions such as Active Directory and Exchange, Backup and Recovery systems and related infrastructure.
DISTINGUISHING CHARACTERISTICS:
The Systems Administrator is distinguished from the Systems Administration Manager by a focus on providing immediate systems infrastructure support and by receiving direction from the Manager.
Work with District Office and College IT staff to assess, prioritize, respond to, troubleshoot and resolve Systems related support issues in a timely manner
Implement provisioning standards and methods for agile server deployment and decommissioning
Utilizing industry best practices, develop and implement day-to-day and long-term management procedures for Systems infrastructure
Assist with research, selection and implementation of effective Systems monitoring tools
Implement and help plan for upgrades to Systems infrastructure district wide
Research and implement appropriate IT Security measures to keep KCCD’s Systems infrastructure secure
Implement and maintain backup and recovery procedures for district wide Systems infrastructure
Participate in training appropriate College IT staff on day-to-day and emergency Systems provisioning and troubleshooting practices
Automate and innovate Systems hardware, software and support practices to continually improve the effectiveness of IT Systems Operations
Assist with development, documentation and implementation of appropriate Systems infrastructure standards, policies, procedures and management practices
Maintain vendor contacts, partnerships and relationships related to the implementation and support of KCCD’s Systems infrastructure
Develop and maintain documentation for KCCD’s Systems infrastructure
Receive, prioritize and respond to Help Desk service tickets for Systems related issues
Develop and maintain Help Desk Knowledge Base articles for respective areas of responsibility Assist with management of hardware and software support contracts required to effectively support KCCD’s systems infrastructure
Assist with maintenance of inventory and hardware replacement planning information for Systems infrastructure
Assist with Systems design, capacity planning and performance tuning and management
Backup other Systems team members as needed in the support of KCCD’s Systems infrastructure
Assist with Systems budget planning and maintenance Keep current with the latest developments in Systems technologies
Perform related duties as assigned.
Any combination equivalent to: Associate’s degree in computer science, management information systems or a related field AND 4 years experience in a Systems Administration support role.
OR
High school diploma, GED or equivalent certificate of competency AND 6 years of work experience such as described in the representative duties section of the specification.
OR
A Bachelor’s degree in a related field of study AND 2 years of work experience such as described in the representative duties section of the specification.
PREFERRED:
Microsoft, VMWARE, SAN and/or UNIX-based industry training and certifications desirable but not required.
KNOWLEDGE OF:
Advanced: UNIX (i.e. HPUX, Solaris, Linux) including installation, maintenance, troubleshooting and scripting.
Advanced: Microsoft Enterprise Solutions (i.e. Active Directory, DFS, Exchange, IIS, Sharepoint)
Advanced: Hardware and Software troubleshooting including installation, maintenance, upgrading, troubleshooting and scripting (i.e. PowerShell).
Advanced: Systems performance assessment and remediation.
Intermediate: Virtualization (i.e. VMWARE) solutions and administration.
Intermediate: FiberChannel, iSCSI, switching and related Storage technologies and administration.
Intermediate: Backup and recovery solutions and management practices (i.e. Symantec NetBackup).
Intermediate: Networking including Ethernet, Wireless, Routing, TCP/IP and NetBIOS-Netbui.
Principles of effective project management.
Effective Customer Service skills and practices
ABILITY TO:
Effectively interact and negotiate with vendors.
Assess and remedy system performance problems
Troubleshoot and resolve complex hardware and software problems
Plan and organize systems projects. Work independently with little direction.
Prepare and follow work plans and time lines for projects and proposed systems
Learn new skills and adapt to changes in technology
Communicate effectively both orally and in writing.
Establish and maintain cooperative and effective working relationships with others.
SALARY RANGE
$7,674.01 - $10,843.17 monthly
Maximum Entry Level Salary: $8,062.50 monthly
SPECIAL INSTRUCTIONS
First Review of Applications: Complete application packets will be accepted until the position is filled; but those received by June 2, 2025, are assured consideration. The College reserves the right to extend time limits or re-initiate the recruitment/selection process at any point.Completed application packet MUST include:
Completed Online Application for Employment form Current resume Letter of interest (Cover Letter) Copy of legible transcripts List of five (5) professional references – Listed on application formIt is the applicant's responsibility to redact (or remove) any personal information from all documents prior to uploading. This includes Social Security Numbers, Date of Birth, and any photos of the applicant.Foreign Degree: Applicants with foreign degrees from colleges or universities outside of the United States must have their coursework evaluated by a professional association that is a member of the National Association of Credential Evaluation Services (NACES) or Academic Credentials Evaluation Institute, INC. (ACEI). A copy of the evaluation must be submitted with your on-line application.
Applicants who require reasonable accommodation to participate in the selection process should contact Human Resources to make the necessary arrangements. EEO Plan 2021-2024
Note:The District is strongly committed to achieving staff diversity and the principles of equal employment opportunity. The District encourages a diverse pool of applicants and does not discriminate on the basis of national origin, religion, age, gender, gender identity, gender expression, race or ethnicity, color, medical condition, genetic information, ancestry, sexual orientation, marital status, physical or mental disability, pregnancy, or because he/she is perceived to have one or more of the foregoing characteristics, or based on association with a person or group with one or more of these actual or perceived characteristics or any other characteristic protected by federal, state or local law, in any of its policies, procedures or practices.Discrimination Free Work Environment
