Department
Booth Faculty and Academic Services: Learning Strategies
About the Department
The University of Chicago Booth School of Business is the second-oldest business school in the U.S. and second to none when it comes to influencing business education and business practices. Since 1898, the school has produced ideas and leaders that shape the world of business. Their rigorous, discipline-based approach to business education transforms students into confident, effective, respected business leaders prepared to face the toughest challenges.
Chicago Booth has the finest set of facilities of any business school in the world. Each of the four campuses (two in Chicago, one in London, and one in Hong Kong) reflects the architectural traditions of its environs while offering a state-of-the-art learning environment.
Chicago Booth is proud to claim:
-an unmatched faculty.
-degree and open enrollment programs offered on three continents.
-a global body of nearly 56,000 accomplished alumni.
-strong and growing corporate relationships that provide a wealth of lifelong career opportunities.
As part of the world-renowned University of Chicago, Chicago Booth shares the University's core values that shape the distinctive intellectual culture. At Booth, they constantly question and test ideas, and seek proof. This extraordinarily effective approach to business leads to new ideas and innovative solutions. Seven of the Booth faculty members have won Nobel Prizes for these ideas - the first business school to achieve this accomplishment.
For more information about the University of Chicago Booth School of Business, please visit: http://www.chicagobooth.edu/.
Job Summary
The Learning Platform Technologist, an integral member of the Instructional Design team within Faculty Services, will be instrumental in enhancing teaching and learning experiences at the Booth School of Business through technology integration. This role involves providing expert consultation to faculty members on effectively incorporating technology, specifically Canvas, into their in-person, blended, and online classes. Responsibilities include managing and supporting Canvas and other educational tools.
Additionally, this position requires collaboration with various departments to assess, choose, and support technology solutions and provide best practices for their use. The Learning Platform Technologist will also assist faculty in the creation and management of their personal webpages.
Responsibilities
- Collaborates with faculty, staff, and TAs to create, maintain, and organize Canvas sites. This includes one-on-one consultations, training, troubleshooting, and ongoing support.
- Identifies, diagnoses, and resolves technical problems related to Canvas and implement effective and highly responsive remediation efforts and/or workaround solutions.
- Collects and analyzes data from Canvas analytics, tool usage, tool audits, user feedback, etc., to make informed decisions and offer recommendations.
- Collaborates with Academic Technology Solutions (ATS) and vendors to plan, test, implement, and support system design changes, modifications, and updates for Canvas and other tools.
- Creates and maintains Canvas documentation for the Booth community (faculty, staff, TAs, and students).
- Manages Canvas Subaccount and Booth Canvas account work (managing roles, announcements, LTI tools, groups, enrollments, organizations, etc.)
- Oversees the addition of new LTI tool integrations and troubleshoots current integrations (Harvard Business Publishing, McGraw-Hill, WordPress, Cengage, and others).
- Stays current with Canvas updates, LTI tools, including GenAI-based tools, and other emerging trends and technologies to support innovative teaching and learning.
- Develops resources and services, including tailored training programs, documentation, online reference materials, learning modules, and seminars ranging from basic online course management skills to the advanced application of technology in teaching.
- Maintains a high level of familiarity with quality assurance processes (Quality Matters-QM, Online Learning Consortium-OLC, or Open SUNY Course Quality Review-OSCQR) and Universal Design for Learning (UDL) to advise and support faculty, staff, and TAs when creating courses in the LMS.
- Provides guidance and support to faculty regarding their personal website options.
- Maintains a network of relationships with colleagues across campus, other institutions, and professional affiliations on an ongoing basis.
- Collaborate with the Instructional Design team to assist with larger-scale technology initiatives, support faculty, and work creatively and strategically to further the mission of the school.
- With some direction from others, performs a variety of IT activities supporting an e-learning environment, such as designing curriculum content.
- Analyzes resources and services ranging from basic online courses to application of technology in teaching. This competence is developed by performing structured work assignments.
- Monitors and analyzes trends, identifies opportunities, and explores innovative approaches to teaching and learning problems. Works with other units across campus to aggregate services in an academic context.
- Performs other related work as needed.
Minimum Qualifications
Education:
Minimum requirements include a college or university degree in related field.
Work Experience:
Minimum requirements include knowledge and skills developed through 2-5 years of work experience in a related job discipline.
Certifications:
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Preferred Qualifications
Education:
Experience:
- At least one year of professional work experience in an education-related field.
- Working with faculty or instructors in a higher education environment.
- Collecting and analyzing data from LMS analytics to support decisions and offer recommendations.
- Developing and delivering technical training and documentation to a non-technical audience.
- Providing service or support in an academic environment, including knowledge of relevant policies, procedures, and legal requirements, such as FERPA.
- Familiarity with quality assurance processes (Online Learning Consortium-OLC or Open SUNY Course Quality Review-OSCQR) and Universal Design for Learning (UDL).
Technical Skills or Knowledge:
- Administration experience in a Learning Management System (LMS).
- Proficient in Canvas, including course design.
- Expertise in identifying, diagnosing, and resolving technical problems related to Canvas LMS and other technologies, and implementing effective and highly responsive remediation efforts and workaround solutions.
- Proficient with LTI tools, including GenAI-based tools, and other emerging trends and technologies to support innovative teaching and learning.
Preferred Competencies
- Comfortable interacting with and using consultative skills with a diverse group of faculty.
- Familiarity with adult/online learning theory and principles, and teach this information to others.
- Outstanding verbal, written, and presentation skills, as well as exceptional organizational skills and attention to detail.
- Work independently and as a member of a team, to take initiative, and adapt to dynamic and ever-changing environments.
Working Conditions
- This position is currently expected to work a minimum three days per week in the office.
- Has a flexible work schedule with availability to work some evenings and weekends.
- Work remotely in an effective and efficient manner.
Application Documents
- Resume/CV (required)
- Cover Letter (required)
When applying, the document(s) MUST be uploaded via the My Experience page, in the section titled Application Documents of the application.
Job Family
Information Technology
Role Impact
Individual Contributor
Scheduled Weekly Hours
37.5
Drug Test Required
No
Health Screen Required
No
Motor Vehicle Record Inquiry Required
No
Pay Rate Type
Salary
FLSA Status
Exempt
Pay Range
$59,000.00 - $69,000.00
The included pay rate or range represents the University’s good faith estimate of the possible compensation offer for this role at the time of posting.
Benefits Eligible
Yes
The University of Chicago offers a wide range of benefits programs and resources for eligible employees, including health, retirement, and paid time off. Information about the benefit offerings can be found in theBenefits Guidebook.
Posting Statement
The University of Chicago is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, or expression, national or ethnic origin, shared ancestry, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.
Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form.
All offers of employment are contingent upon a background check that includes a review of conviction history.A conviction does not automatically preclude University employment.Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.
The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: http://securityreport.uchicago.edu. Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.
