Compensation Range:
Hourly: $21.50 - $21.50
Position Summary
Under general supervision, the Temporary Administrative Specialist, Institutional Equity assists staff members with the administration of the Office of Institutional Equity (OIE) to ensure National University regulatory compliance efforts for Civil Rights, Title IX, and related diversity/equity/inclusion (DEI) matters. The Specialist transcribes notes, audio recordings, and virtual meeting transcription into written documents. Receives recordings from staff, listens to the audio, and creates a coherent, written document. In many cases, the incumbent expands on sentence fragments or audio notes to create something readable and understandable. May also expand on shorthand written notes or transcribe live dialogue during interviews and meetings.
Essential Functions:
- Assist in ensuring that the administrative operations of the Office of Institutional Equity meet all Federal, State, local, and University rules, regulations, policies, and procedures.
- Transcribe interviews and meetings:
- Listen to and write out audio recordings from virtual interviews and meetings.
- Expand on the shorthand notes of the office staff.
- Review and edit transcriptions before uploading them to the Maxient case management system.
- May assist office staff with incoming Title IX/Civil Rights complaints/grievances, to ensure a fair and timely response:
- Ensures accurate and thorough records and notes of the intake process.
- Escalates highly complex complaints to Title IX Coordinator, when appropriate.
- Utilizes the Maxient case management system to organize grievance files, disposition records and reports, and other compiled records regarding complaints or inquiries received.
- Keep abreast on state and federal laws, regulations, and statutes relating to gender-based violence, non-discrimination and harassment, including but not limited to Title IX, Title VI, Title VII, ADA, Clery, Campus SaVE (Sexual Violence Elimination Act) and VAWA (Violence Against Women Act).
- Other duties as assigned.
Supervisory Responsibilities: N/A
Requirements:
Education & Experience:
- High school diploma required.
- Minimum of one (1) year of related experience preferred.
- Certificate in transcription highly preferred.
- Certification types preferred: NCRA/NVRA/AAERT/CSR.
- Experience in higher education preferred.
- All skills, abilities and education will be considered for minimum qualifications.
Competencies/Technical/Functional Skills:
- Excellent listening and strong typing skills.
- Demonstrated knowledge about Title IX, VAWA, Campus SaVE and other related civil rights regulations preferred.
- Knowledge, training, and/or experience conducting Title IX or EEO investigations preferred.
- Demonstrated high level of teamwork, initiative, dependability, versatility and flexibility
- Excellent organizational, problem-solving, and analytical skills
- The ability to absorb new information readily and to put it into practice effectively.
- Accepts personal accountability; proactively seeks resolution for personal limitations head‐on.
- Communicates effectively, listens sensitively, adapts communication to audience and fosters effective communication with others. Demonstrates the ability to be consistently open, honest and candid when communicating with others.
- Strong verbal and written communication skills with the demonstrated ability to communicate in a clear, cogent and concise manner with diverse stakeholders
- Anticipates and takes steps to de-escalate and prevent counter‐productive confrontations during intake meetings. Able to manage and resolve conflicts and disagreements with colleagues in a constructive manner.
- Knowledge of laws prohibiting discrimination, harassment, and retaliation, including applicable case law, regulations, guidelines, and trends. Working knowledge of best practices as they relate to institutions of higher education compliance with Title VII, Title IX and VAWA, Campus SaVE, ADA/504 and other related civil rights regulations.
- Ability to participate as an active team member within the Office, Department and University to work towards a common goal.
- Actively seeks opportunities to build effective working relationships and gain alignment with colleagues and University partners to accomplish departmental objectives.
- Accepts personal accountability, proactively seeks resolution for personal limitations head-on; and supports honesty and respect towards others, the University and oneself.
- Excellent attention to detail, strong problem-solving skills, the ability to deal with confidential and sensitive information.
- Ability to use tact, diplomacy and maintain a high level of confidentiality. Sensitivity to cultural diversity and ability to communicate and interact effectively with people of all ages and diverse backgrounds.
- Intermediate to advanced use of computers and Microsoft Office Suite Applications such as Word, Excel, Power Point, Outlook and intermediate knowledge of case management programs used in investigations, like Maxient.
- Strong interpersonal skills and the ability to effectively communicate with a wide range of individuals of constituencies in a diverse community and exercise discretion while sustaining confidentiality. Ability to communicate effectively orally and in writing.
- Work independently and foster a cooperative spirit within a large and/or small team of diverse cultures, while working in a fast-paced environment with multiple deadlines and frequently changing priorities.
Location: Remote, USA
Travel: Some Travel Required; 10-20% of the time to travel to other campuses and professional development opportunities
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Candidate receiving offers will be offered a salary/pay rate commensurate with experience that vary based on a candidate’s qualifications, skills, and competencies. Absent exceptional circumstances, candidates will be offered a salary within this range for this position. The minimum salary will be offered based on the minimum exemption threshold based on state of residency. Base pay is one component of National University’s total rewards package, as we are dedicated to supporting the needs of the “whole you” with our holistic approach to employee benefits by offering comprehensive well-being benefits for you and your family. For full details about our benefit plan offerings, please visit benefits.nu.edu. For Part-time benefits, please click here.
National University is committed to maintaining a high-quality workforce representative of the populations we serve. National University employs more than 4,500 faculty and staff and serves over 45,000 students. We are united in our mission to meet the global education demands of the 21st Century and are dedicated to creating a supportive academic and work environment that allows students, faculty and staff to develop their interests and talents while experiencing a sense of community. With programs available both online and at our many campus locations, National University is a leader in creating innovative solutions to education and meeting the needs of our student population, including adult learners and working professionals.
National University (NU) is proud to be an equal opportunity employer and does not discriminate against any employee or applicant per applicable federal, state and local laws. At NU, a mix of highly talented, innovative and creative people come together to make the impact of a lifetime for each of our student learners. All qualified applicants will receive equal consideration for employment, education, and admission at National University.
