Job Description Summary
The Tutor Training Program at Santa Fe College aims to recruit, train, support, and retain qualified personnel to work in concert with faculty and student support staff to create a holistic academic experience. The program's ongoing training focuses on creating a culture that encourages continuous improvement for students, tutors, and other staff members.
Job Description
The following 6 goals focus on creating a student-centered environment that provides equal service to individuals at all levels of education and preparedness.
- Assist students to become confident, self-directed, lifelong learners.
- Create an atmosphere of collaboration, trust, and respect among students, faculty, and tutors.
- Provide consistent and standardized tutoring services for students in multiple disciplines and at all levels.
- Provide students with quality tutoring services at all campus and center locations.
- Assist students with subject-matter questions, but also with goal setting, planning, time-management, and study skills.
- Integrate education about and referral to college resources into academic-support interactions.
Responsibilities and Duties
- Assist students to become confident, self-directed, lifelong learners.
- Create an atmosphere of collaboration, trust, and respect among students, faculty, and tutors.
- Provide consistent and standardized tutoring services for students in multiple disciplines and at all levels.
- Provide students with quality tutoring services at the SF northwest campus, as well as its satellite educational centers.
- Assist students with subject-matter questions, but also with goal-setting, planning, time-management, and study skills.
- Integrate education about and referral to college resources into academic-support interactions.
- Provide tutoring to students in IT-related disciplines.
- Participate in on-going training and evaluation cycle, as assigned.
- Provide service excellence through courteous, informed, accessible and professional engagement.
- Perform other duties as assigned.
Reports to: Coordinator, Academic Support
Qualifications
Required: A bachelor's degree or higher in a qualifying field (Computer Science or Information Technology-related), OR in a relevant field with demonstrated qualifying coursework, OR work-related experience/proficiency in the field, OR industry standard certifications (A+, Network+, Security+, JavaScript Specialist, etc.)
Other Requirements: A criminal background check will be conducted.
Preferred: Tutoring experience.
General Knowledge, Skills and Abilities
- Ability to work successfully in a multi-cultural environment.
- Ethics - able to demonstrate integrity, professionalism, civility, and a high degree of ethics in all job-related actions.
- Able to effectively handle confidential and proprietary information.
- Communication - able to effectively communicate in a professional, diplomatic, empathetic, and tactful manner using preferred method and level as applicable to the job.
- Relationship Management - able to personally provide high level of interactive service to others, building relationships and addressing identified needs.
- Systems & Software - proficient level of knowledge of Microsoft Office and/or relevant position software programs.
If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.
Santa Fe College (SF) is committed to maintaining a work and educational environment that embraces diversity and where no member of the college community is excluded from participation in, denied the benefits of, or subject to discrimination in any college program or activity based on: their race, ethnicity, national origin, color, religion, age, disability, sex, pregnancy status, gender identity, sexual orientation, marital status, genetic information, political opinions or affiliations, or veteran status. This commitment applies to employees, volunteers, students, and, to the extent possible, to third parties, applicants for admission, applicants for employment, and the general public. sfcollege.edu/eaeo
Inquiries regarding non-discrimination policies or concerns about discrimination or harassment, including concerns about sexual harassment or sexual violence under Title IX, should be directed to: equity.officer@sfcollege.edu
Santa Fe College reserves the right to extend deadlines and/or not to offer advertised positions. Preference will be given to eligible veterans and spouses of veterans.
