Job Details
Job Location: Main Campus - Marietta, GA
Position Type: Full Time Staff
Salary Range: Undisclosed
Job Category: Admin - Clerical
Description
This position provides administrative support and assistance to Disability Services and Counseling by answering and directing phone calls, greeting and directing visitors; assists in data entry, ordering supplies, submitting invoices for payment, proctoring and other duties as requested.
Essential Job Functions
- Provides all aspects of secretarial/receptionist support for the departmental operations, including but not limited to answering phone calls, prepare memos, letters, and recommendations.
- Greets vendors, students, and other visitors in a friendly, approachable, and professional manner and ensures that they are escorted to the appropriate areas.
- Responsible for departmental mail delivery and distribution.
- Manage the departmental switchboard.
- Organizes and maintains the central filing system for the department files both electronic and hard copy.
- Assist students with locker keys, providing a key to students and making sure keys are returned
- Delivery of exams including make-up exams and accommodated exams.
- Proctor exams as needed by Disability Services
- Aid students in using kiosk to submit forms for Disability Services and Counseling
- Assist Disability Services and Counseling with table set up and hosting as needed.
- Other duties as assigned by Supervisor
Additional Duties And Responsibilities
- Assumes additional responsibilities and assists with special projects as needed or directed by supervisor
- Exhibits student centeredness in performance of all job duties.
- Treats all others with respect; understands the impact of culture/background on the behavior of others; respects differences among the Life community and demonstrates inclusive behavior.
- Anticipates, listens to, understands and responds to customer needs. Delivers work products and services to customers in a way that reflects positively upon the department and the University.
- Strong interpersonal and communication skills (both verbal and written)
- Excellent organizational skills
- Must be able to work well with diverse groups of individuals
- Ability to deal with potentially difficult situations involving sensitive and confidential issues
- Strong computer skills; data entry and spreadsheet software capabilities
Qualifications
Required Qualifications
- Education, Training and/or Experience
- A High School Diploma or equivalent with two (2) years of secretarial experience is required.
Knowledge, Skills, Abilities and Personal Characteristics
- Able to perform duties independently with general supervision.
- Basic math skills (addition, subtraction, multiplication and division).
- Ability to operate standard office equipment and follow office procedures.
- Must be able to work well with diverse groups of individuals.
- Ability to deal with potentially difficult situations involving sensitive and confidential issues.
- Strong Computer skills; data entry and spreadsheet software capabilities.
- Strong attention to detail; ability to organize work and perform duties with a high level of accuracy.
- Effective oral and written communication skills.
Preferred Qualifications
- An A. S. Degree in Business Administration or equivalent with two (2) to three (3) years of secretarial support experience is desired.
- Experience in higher education
Physical Demands
- Nature of work requires an ability to operate standard business office equipment.
- Requires ability to communicate and exchange information, collects, compiles, compares, and prepares work documents, set-up and maintain work files.
- Must spend majority of time concentrating on CRT identifying and updating information and performing data entry input.
- Must be able to lift up to 25 lbs; retrieving and placing materials on high shelves and on floor-level shelves; standing, walking; carrying; grasping; hearing; seeing; sitting; kneeling; climbing; balancing; stooping; crouching and reaching.
Working Conditions
- Work performed in a general office environment.
- May require availability for overtime hours during peak periods.
