SUMMARY DESCRIPTION
Under general direction, plans, organizes, and manages all functions and activities of Admissions & Records, Evaluations, International Student Admissions, and Outreach programs; assumes responsibility for admissions, registration, degree award process, student information system, student recordkeeping and reporting; creates and enforces District policies and procedures and federal and state regulations in Admissions & Records, Evaluations, International Student Admissions, and Outreach programs; and performs related work as required.
SUPERVISION RECEIVED AND EXERCISED
Receives general direction from the Dean, Student Affairs. Provides general direction and supervision to professional, technical, and administrative support staff.
DISTINGUISHING CHARACTERISTICS
This is a Department Director classification that plans, manages, and oversees the daily functions, operations, projects, and activities of the Admissions & Records, Evaluations, International Student Admissions, and Outreach programs, including research, outreach, partnership development, strategic planning, special projects, and grants management. This class provides assistance to the Dean, Student Affairs in a variety of administrative, coordinative, analytical, and liaison capacities. Successful performance of the work requires knowledge of education policy and District functions and activities and the ability to develop, oversee, and implement projects and programs in a variety of areas. Responsibilities include coordinating the activities of the department with those of other departments and outside agencies and managing and overseeing the complex and varied functions of the department. The incumbent is accountable for accomplishing departmental planning and operational goals and objectives and for furthering District goals and objectives within general policy guidelines.
EDUCATION AND EXPERIENCE
Equivalent to a bachelor’s degree from an accredited college or university with major coursework in education, business administration, public administration, or a related field
AND
Five (5) years of supervisory or administrative experience in admissions and records and/or enrollment management, preferably in an institution of higher education.
- One year of experience is equal to 12 months of experience at 40 hours per week. Applicable part-time experience will be converted to the full-time equivalent for purposes of meeting the experience requirement.
- If specifically referenced (i.e. degree 'or equivalent'), related experience that is above the minimum requirement may be substituted for education on a year for year basis.
- Additional assessment is required for applicants with foreign degrees from colleges or universities outside of the United States. Applicants must have their coursework evaluated by a professional association that is a member of the National Association of Credential Evaluation Services (NACES) and must submit a copy of the evaluation with the application.
LICENSES AND CERTIFICATIONS
Possession of, or ability to obtain, a valid California Driver’s License by time of appointment is desirable.
KNOWLEDGE AND ABILITIES
Knowledge of:
- Administrative principles and practices, including goal setting, budget development, program development, implementation, and evaluation.
- Principles and practices of employee supervision, including work planning, assignment, review, and evaluation, and the training of staff in work methods and procedures. Operations, services, and activities of comprehensive Admissions & Records and Evaluations programs.
- State compliance related to Attendance Accounting, Degree awarding, CCFS 320 reporting, and MIS reporting regulations and guidelines.
- Principles and procedures of record keeping, technical report writing, and preparation of correspondence and presentations.
- Techniques for providing a high level of customer service by effectively interacting with students, staff, faculty, representatives of outside organizations, and members of the public, including individuals of diverse academic, socioeconomic, ethnic, religious, and cultural backgrounds, physical ability, and sexual orientation.
Ability to:
- Provide administrative and professional leadership and direction for the department and assigned program areas.
- Develop and implement goals, objectives, policies, procedures, and work standards for assigned program areas.
- Develop and monitor budgets and effectively utilize resources.
- Plan, organize, direct, and coordinate the work of professional and technical personnel.
- Research, analyze, and evaluate new service delivery methods, procedures, and techniques.
- Effectively represent the District and the department in meetings with various educational, business, professional, regulatory, and legislative organizations.
- Prepare clear and concise reports, correspondence, policies, procedures, and other written materials.
- Gather and analyze data, evaluate alternatives, and make sound recommendations.
- Maintain accurate databases, records, and files.
- Effectively manage priorities in complex and diverse operational units.
- Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks.
JOB DESCRIPTION: Director, Enrollment Services
ESSENTIAL DUTIES
- Plans, manages, and implements the District’s comprehensive Admissions & Records and Evaluations programs; manages and participates in the development and implementation of District goals, objectives, and priorities for assigned programs; leads the department in the creation, development and implementation of Administrative Unit Outcomes and program review.
- Monitors all aspects of student enrollment and records management through knowledge and interpretation of federal and state laws, the Family Educational Rights and Privacy Act, and the California Education Code; interprets, applies, and implements Title V state guidelines and regulations governing and maintaining student enrollment and records.
- Oversees the collection and distribution of District attendance accounting records and final grade rosters; monitors and assures compliance with state attendance accounting regulations; assists in preparing District apportionment reports for submittal to the State of California.
- Participates in the reporting of MIS data to the California Community Colleges Chancellor’s Office; assumes administrative responsibility for assigned areas over the data; investigates, troubleshoots, and resolves data issues.
- Oversees the completion and reporting of the CCFS 320 Apportionment Attendance Report and supplemental reports to the California Community Colleges Chancellor’s Office.
- Supervises, plans, directs, coordinates, and reviews work plans for staff providing services and activities; assigns work activities, projects, and programs; reviews and evaluates work products, methods, and procedures; meets with staff to identify and resolve problems.
- Reviews and resolves petitions for exceptions to academic policies and procedures related to residency, academic renewal, course repetition, degree/graduation requirements, loss of enrollment priority, course withdrawal and other related areas.
- Manages and oversees the student information system; participates in the development of new systems and in solving problems with existing systems in collaboration with Institutional Technology staff.
SALARY SCHEDULE: Administrators
PHYSICAL DEMANDS AND WORKING ENVIRONMENT
This is a non-telecommuting position.
Environment: Work is performed primarily in a standard office setting with frequent interruptions and distractions; extended periods of time viewing computer monitor; possible exposure to dissatisfied individuals.
Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information.
Vision: See in the normal visual range with or without correction.
Hearing: Hear in the normal audio range with or without correction.
TENTATIVE TIMELINE: Any application received after the initial screening deadline is not guaranteed a review.
December 3-February 23, 2025 | Position advertised; District receives applications. |
December 21-Janaury 5, 2025 | District closed for winter break. |
February 23, 2025 | Initial screening deadline for guaranteed consideration. |
| March 16, 2025 | Extended screening deadline for guaranteed consideration. |
| March 31-April 6, 2025 | District closed for spring break. |
March 24-April 11, 2025 | Reviewing of applications. |
April 21-25, 2025 | Search Committee interviews candidates. |
May, 2025 | Second level interview for top finalists. |
June, 2025 | Tentative employment start date pending Governing Board approval. |
