The Accounts Receivable (AR) Specialist is responsible for managing and maintaining accurate accounts receivable records and ensuring timely collection of student and third-party receivables. This position plays a vital role in the College's financial operations by supporting billing, payment processing, reconciliation, and customer service in compliance with institutional policies, procedures, and regulatory requirements.
Essential Duties and Responsibilities:
- Process student account charges, payments, and adjustments in the College’s financial system (Workday).
- Reconcile accounts receivable ledger to ensure all payments are accounted for and properly posted.
- Monitor student accounts for overdue balances and initiate appropriate follow-up actions (e.g., payment plans, holds, collections).
- Prepare and send invoices to third-party sponsors, employers, and agencies in coordination with the Registrar and Financial Aid offices.
- Assist with the management of Ivy+ textbooks charges and refunds.
- Respond to student and sponsor inquiries regarding billing statements, payment plans, and account status.
- Maintain accurate documentation for audit and reporting purposes.
- Generate monthly aging reports and assist with collection efforts, including coordination with external agencies.
- Collaborate with colleagues across campuses and the Systems Office to ensure consistent application of AR procedures.
- Participate in year-end closing activities and internal/external audits.
- Perform other duties as assigned to support business office operations.
Minimum Qualifications:
- Associate degree in Accounting, Finance, Business Administration, or a related field. Equivalent experience may be considered.
- Minimum of two years of experience in accounts receivable or related financial operations.
- Proficiency in Microsoft Office applications, especially Excel.
- Strong attention to detail and accuracy in data entry and reconciliation.
- Excellent interpersonal and communication skills.
- Ability to maintain confidentiality and work with sensitive financial information.
Preferred Qualifications:
- Bachelor’s degree in accounting or related field.
- Experience with Workday or other enterprise resource planning (ERP) systems.
- Previous experience in higher education or public sector finance.
Working Conditions:
Standard office environment.
Occasional evening or weekend hours may be required during peak periods (e.g., semester starts, fiscal year-end).
Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College’s Title IX Coordinator or to the US Department of Education Office of Civil Rights.
