If you’re passionate about building a better future for individuals, communities, and our country—and you’re committed to working hard to play your part in building that future—consider WGU as the next step in your career.
Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.
The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:
Grade: Management_Executive 605Pay Range: $73,100.00 - $120,600.00
Job Description
- Leads and manages a team of training professionals responsible for delivering high-quality mentor training and certification programs.
- Collaborates closely with university mentor leadership—including Mentor Strategy and Mentor Operations—to identify, prioritize, and address system-wide mentor development needs.
- Manages a dynamic portfolio of mentor training initiatives that align with university goals, ensuring consistent delivery and measurable outcomes.
- Develops and executes strategic training plans that support short- and long-term mentoring goals, in partnership with internal stakeholders and cross-functional teams.
- Designs and delivers training content that supports continuous improvement in mentoring quality, engagement, and effectiveness.
- Leads the implementation of large-scale, university-wide training initiatives, using best practices in instructional design, change management, and project planning.
- Monitors the effectiveness of training programs through feedback, assessment, and performance data, and make data-informed improvements.
- Serves as a training consultant to internal stakeholders and external partners, providing guidance and insight on mentoring best practices and learning strategies.
- Stays abreast of trends in mentoring, coaching, adult learning, and training technology to continually innovate and evolve offerings.
- Performs other related duties as assigned.
This job description includes a general representation of job requirements rather than a comprehensive inventory of all required responsibilities or work activities. The contents of this document or related job requirements may change at any time with or without notice.
Qualifications
Knowledge, Skills, and Abilities
- Demonstrated experience managing a portfolio of training programs and aligning them to strategic organizational goals.
- Strong strategic planning skills with a track record of implementing institution-wide training initiatives.
- Exceptional facilitation and communication skills for both virtual and in-person settings.
- Proven ability to build relationships and collaborate across functions and levels of an organization.
- Self-motivated and highly organized, with the ability to manage multiple priorities and meet deadlines independently.
- Deep commitment to equity, inclusion, and the diverse needs of learners and mentors.
- Willingness and ability to travel up to 25% for team events, training delivery, or summits. Overnight stays may be necessary
Education
- Bachelor’s degree required.
Experience
- 5 years of experience in training or instructional design, including experience developing and delivering training on complex topics.
- 2 years of leadership or management experience, including direct supervision and coaching of training teams.
Preferred Qualifications
- Master’s degree preferred in education, instructional design, organizational development, or a related field
- Prosci Change Practitioner certification
- Coaching or trainer certification
- Instructional Design certification or comparable experience
- Proficiency with Learning Management Systems (LMS)
- E-learning design and implementation experience.
Physical Requirements:
- Requires prolonged periods of sitting, with occasional bending and light lifting.
- Manual dexterity for operating standard office and computer equipment.
- Visual and auditory ability to engage in training delivery and communication.
- Ability to focus, adapt, and prioritize in a dynamic work environment.
- Reasonable accommodations are available for individuals with disabilities.
Position & Application Details
Full-Time Regular Positions (classified as regular and working 40 standard weekly hours): This is a full-time, regular position (classified for 40 standard weekly hours) that is eligible for bonuses; medical, dental, vision, telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual, flexible paid sick time with no need for accrual, 11 paid holidays, and other paid leaves, including up to 12 weeks of parental leave.
How to Apply: If interested, an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday.
Additional Information
Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive.
Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at recruiting@wgu.edu.
Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.
