Performs primarily support activities for the work-study program/ Assistant Director of Financial Aid, Work-Study Coordinator.
Duties may include, but not limited to:
- Reaching to assist prospective applicants with the Work-Study Application process;
- Assist in the posting process & record maintenance
- Work collaboratively with supervisor to provide research on participants to ensure they are continually in compliance with the program requirements (e.g. weekly schedule checks, etc.)
- Ensure all active program participants submit their signed timesheets to the department and follow-up when necessary
- Collect and file submitted timesheets according to established protocol by Work-Study Coordinator
- Assist Work-Study Coordinator in Work-Study Program promotion
- Copying;
- Filing;
- Supports Department in specific tasks as needed during peak-times;
Complete special projects as assigned
Required Skills, Knowledge and Abilities:
- Follow-up and research activities as needed for assigned tasks
- Provide answers regarding program questions to interested parties
- Render assistance with compliance & maintenance of program requirements with job descriptions, timesheets, and authorizations
- Assistance in Financial Aid Department presence in outreach activities for site
- Must be dependable, responsible, and organized.
- Works cooperatively with others and accepts direction from supervisors.
- Must be able to prioritize work and complete projects in a timely fashion.
- Ability to establish and maintain effective working relationships with other.
- Software and technology skills are required.
- Must be motivated to provide the best services possible.
- Must be able to respect confidentiality. Confidentiality must be maintained and followed along with FERPA and HIPPA regulations.
- Must have excellent customer service skills.
- Performs other duties as assigned.
QUALIFICATIONS:
High School Diploma or G.E.D.
Trustworthiness, dependability, and a positive attitude are a must.
Confidentiality is necessary due to the sensitive nature of data handled.
Typing skills, writing skills and a working knowledge of Microsoft applications (Word, Excel, Publisher, Power Point, etc.) are required.
Willingness to learn Financial Aid Lingo and Regulations, as amended by Federal & State levels
Experience Indexing and using multi-function copying machines, preferred.
Evaluation Procedures and Schedules: * Evaluate Mid-Point; Determine accuracy of work quality/ service provided
Was policy consistent followed? Willingness to learn & take direction? Reached out to ask questions if needed? Adhered to standard work hours.
Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College’s Title IX Coordinator or to the US Department of Education Office of Civil Rights.
