Ivy Tech Evansville seeks a Student Success Counselor. This role provides administrative support to the Office of the Registrar by functioning as the registration and imaging coordinator, enrollment and process resource, commencement supplies and tracking, office manager and other projects as required. This is an in person position based on our Evansville, IN campus.
Essential Responsibilities:
- Serve as Registration Coordinator by utilizing the Banner, IvyQ and DocuSign, etc. to process course registrations, change of programs for closed programs, student demographic forms, class cancelation drops, FERPA, Course Repeat, Alternative Demonstration forms, etc.
- Utilize Degree Tracker and serve as a resource to students as needed
- Process requests for academic transcripts, enrollment verifications and loan deferments.
- Process registrations for Apprentice, and dual credit students as necessary.
- Work with other front-line staff to handle in-person and phone traffic.
- Provide backup to Assistant Registrar and Registrar.
- Provides administrative support to the Registrar.
- Work requires independent judgment and skill in operation of a variety functions.
This is not to be construed as an exhaustive list. Other duties associated with this role may be assigned. All responsibilities will be conducted within the parameters of the Family Educational Rights and Privacy Act (FERPA), other applicable regulatory requirements and professional standards.
Hiring Range:
Work Hours:
Benefits:
Full-time, benefits eligible position with no enrollment waiting period. Exceptional benefit offerings, including:
Medical insurance, dental insurance, vision insurance, life insurance, spouse/child life insurance, long-term disability, short-term disability.
Retirement Plan with 10% Employer contribution, no match necessary, with no waiting period.
Paid time off: vacation, sick time, holidays, winter break between December 25th and January 1st, and more. Up to 47 paid days off per year.
Free Ivy Tech tuition for employee, spouse and dependents.
For those pursuing higher degrees, Tuition Reimbursement at other institutions.
Opportunities for Professional Development.
Eligible employer under the DOL Public Service loan forgiveness program.
For more information on Ivy Tech Benefits visit https://careers.ivytech.edu/benefits
Minimum Qualifications:
- Must be able to work in person on the Evansville, IN campus.
- An Associate Degree or equivalent work experience required.
- Must be able to critically think and work independently.
- Must have strong customer service skills and computer skills including: MS Word, Excel, experience in spreadsheets, and database software.
Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College’s Title IX Coordinator or to the US Department of Education Office of Civil Rights.
