Ivy tech Evansville seeks a Testing Services Director to manage the testing center operations within the campus and/or roll-up campus area. The director will be responsible for the day-to-day administration of all testing centers in the roll-up campus. The director is responsible for maintaining set standards of exam administration and security procedures within the testing center. The director will establish and maintain relationships with Academic Affairs, Student Success, Enrollment Services, Workforce Alignment, other departmental staff, faculty, testing vendors, partners and other stakeholders as appropriate.
MAJOR RESPONSIBILITIES
Ensure the administration of exams through the testing center to meet exam integrity and security as well as provide exemplary customer service. This includes operational support to campus roll-up sites or locations that deliver placement or other exams outside of and/or without a dedicated testing center.
Ensure that all Testing Services staff charged with exam administration meet vendor process and administration requirements.
Manage the scheduling of activities for Testing Services both on-campus and remotely.
Manage record keeping and reporting of testing center activity. Keep records of all Testing Services exam administration conducted on-campus, remote and campus roll-up sites and other information as necessary to provide reports in a timely manner.
Measure and maximize testing center capacity. Ensure that appropriate equipment is available for the administration and security of exam administration.
Hire and supervise appropriate staff for Testing Services. This includes proctors for on-campus and remote exam administration, and campus CNA duties.
Communicate and market Testing Services to internal audiences.
Maintain Center budget including exam and supply purchasing.
Work alongside Workforce Alignment and Academic partners on curriculum and/or training that includes exam administration.
Work closely with other Testing Services Directors to ensure consistency for candidates and promotion of academic integrity. Active participation in Testing Services group discussions and attendance at statewide meetings.
Stay abreast of knowledge about academic assessments, certifications and exam providers.
Explore opportunities and make recommendations to leadership on ways to add/expand services to meet student and community needs.
Obtain and maintain vendor credentialing to act as an occasional backup, temporary proctor when needed.
Participate in training as necessary to stay abreast of appropriate technical areas.
Coordinate the use of any exam administration workstations placed at outlying locations.
This is not to be construed as an exhaustive list. Other duties logically associated with this position may be assigned. All responsibilities will be conducted within the parameters of the Family Educational Rights and Privacy Act (FERPA), other applicable regulatory requirements, and professional standards.
Hiring Range:
Work Hours:
Benefits:
Full-time, benefits eligible position with no enrollment waiting period. Exceptional benefit offerings, including:
Medical insurance, dental insurance, vision insurance, life insurance, spouse/child life insurance, long-term disability, short-term disability.
Retirement Plan with 10% Employer contribution, no match necessary, with no waiting period.
Paid time off: vacation, sick time, holidays, winter break between December 25th and January 1st, and more. Up to 47 paid days off per year.
Free Ivy Tech tuition for employee, spouse and dependents.
For those pursuing higher degrees, Tuition Reimbursement at other institutions.
Opportunities for Professional Development.
Eligible employer under the DOL Public Service loan forgiveness program.
For more information on Ivy Tech Benefits visit https://careers.ivytech.edu/benefits
EDUCATION
Bachelor’s degree required.
EXPERIENCE
Three (3) years related experience in one or more of the following areas: testing centers, information management, resource management, training, or education.
Working knowledge of computers is essential.
Strong interpersonal, leadership, problem solving and conflict resolution skills.
Ability to promote an inclusive environment that reflects the broad diversity and backgrounds represented by our students and employees and which every individual feels respected and valued.
Must possess an ability and a willingness to travel in the performance of assigned duties.
Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College’s Title IX Coordinator or to the US Department of Education Office of Civil Rights.
