Special Instructions
Dear Applicant,
The South Texas College Office of Human Resources will not be held responsible for redacting any confidential or sensitive information from the documents that you attach to your application. Confidential and sensitive information include the following:
- Social Security Number
- Date of Birth
- Age
- Citizenship Status
- Gender
- Ethnicity/Race
- Marital Status
- Applicant Photos
* A redaction guide can be found by clicking here.
Please make sure that you omit this information from your application prior to submission. We are advising you that the Office of Human Resources will be forwarding your application to the hiring department as per your submission.
Transcripts
Transcripts must be from an institution accredited by an accrediting agency recognized by the U.S. Department of Education or the Council for Higher Education Accreditation (CHEA).
Foreign transcripts
Applicants submitting employment applications with foreign transcripts must provide transcript equivalency documentation from an approved evaluation service. The evaluation service must be a member of the National Association of Credential Evaluation Services (NACES). The evaluation service links on the following site are provided by South Texas College for your convenience but are not affiliated with South Texas College: NACES Members
Job Description
General Statement of Job
The Cashier is responsible for answering telephone calls, processing credit card payments over the phone, assisting callers concerning status of their accounts, and making outgoing calls.
Specific Duties and Responsibilities
Essential Functions:
Answers telephone calls and assists students with their accounts.
Processes payments on student accounts and clears holds.
Counsels students on payment plans and explains consequences of non-payment.
Assist with faxing or emailing payment agreements to students.
Makes outgoing calls from various call lists.
Assists with updating call scripts specific to the type of outgoing calls.
Assists with the registration process each semester.
Assists with line control during peak times.
Maintains cashier’s lab functionality.
Assists with the scanning and indexing of documents.
Researches discrepancies and resolves questions and issues related to student’s accounts.
Complies with policies and updates procedures accordingly.
Performs other duties as assigned.
Required Education and Experience
College Certificate or a minimum of 30 college hours. At least one (1) year of customer service experience, preferred.
Required Knowledge, Skills and Abilities
Excellent oral, written, and interpersonal communication skills.
Strong background in computers and office automation, including word processing, spreadsheets, database, Excel, PowerPoint and knowledge of the Windows environment.
Ability to use general office equipment.
Ability to work in a fast-paced environment and meet deadlines.
Demonstrated commitment to achieving the vision and mission of South Texas College.
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to write simple correspondence.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to apply practical understanding to carry out detailed but uninvolved written or oral instructions.
Ability to deal with problems involving a few concrete variables in standardized situations.
Checks, Certificates, Licenses, and Registrations
All applicants are subject to a criminal background check under South Texas College policy. Security Sensitive position: In addition, subject to federal background check.
Physical Requirements
Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force to move objects.
Bending the body downward and forward by bending leg and spine.
Picking, pinching, typing, or otherwise working, primarily with fingers rather than with the whole hand as in handling.
Ability to receive detailed information through oral communication, and to make the discrimination in sound.
Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. Occurs to a considerable degree and requires substantial use of upper extremities and back muscles.
Ability to make rational decisions through sound logic and deductive processes.
Extending hand(s) and arm(s) in any direction.
Substantial movements (motions) of the wrist, hands, and/or fingers.
Expressing or exchanging ideas by means of the spoken word including the ability to convey detailed or important spoken instructions to other workers accurately and concisely.
Expressing or exchanging ideas by means of the spoken word including those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
Have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; and/or extensive reading.
Sitting particularly for sustained periods of time.
Visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned.
Mobility to accomplish tasks, particularly for long distances or moving from one work site to another.
The above job description is not intended as, nor should it be construed as, exhaustive of all responsibilities, skills, efforts, or working conditions associated with this job.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this job.
Minimum Compensation
$15.50 Hourly
Desired Start Date
August 04, 2025
Posting Close Date (No Close Date if Blank)
6 August 2025 11:59pm
