Job Details
Job Location: Main Campus - Marietta, GA
Position Type: Full Time Staff
Salary Range: Undisclosed
Description
The Registrar Liaison serves as a primary point of contact for students, faculty, and administrative staff, offering support and guidance on academic records, registration, and related processes. This role requires excellent customer service, organizational, communication, and intermediate data entry skills to manage records accurately and efficiently. This position is responsible for upholding the integrity and confidentiality of all academic records and ensuring compliance with institutional and legal standards.
Responsibilities
- Provide front-line support and respond to inquiries from students, faculty, and staff regarding academic records, registration, processes, and policies.
- Manage departmental communication via email, phone, and walk-ins.
- Maintain and update electronic student records with a high degree of accuracy and confidentiality.
- Process Registrar and university forms.
- Prepare and distribute official communications related to student records.
- Assist with transcript processing, enrollment verifications, and degree audits, including transfer credit as needed
- Perform data input and quality control.
- Support registration processes, including course scheduling and add/drop procedures.
- Collaborate with other departments to ensure smooth and efficient academic services.
- Contribute to the continuous improvement of registrar services and workflow efficiency.
- Adhere to FERPA compliance and institutional policies .
- Exercise superior judgment, patience and discretion when managing student, faculty ,and administrative situations.
- Additional duties and responsibilities as assigned.
Additional Duties & Responsibilities
- Exhibit student centeredness in performance of all job duties.
- Participate in departmental meetings and contribute to team discussions.
- Support other departments during peak times or as directed by the supervisor.
Qualifications
Education, Training, and/or Experience
- High school diploma with 1-3 years of general office experience.
- Exceptional communication and interpersonal skills.
- Proficient in Microsoft Office Suite, including Excel.
- Capable of managing confidential information with discretion and professionalism.
- Strong organizational skills and effective time management abilities.
Preferred Qualifications
- Associate’s or Bachelor’s degree.
- Previous experience in an academic setting.
- Experience with student information systems.
- Notary certification.
Working Conditions: Work performed in a general office environment.
