We are located approximately 20 miles north of Boston and parking is free. We are also accessible by commuter rail on the Newburyport/Rockport line. Come and explore Endicott’s seaside locale where employees are an important part of the bustling campus community!
Please apply today if this opportunity looks like the right fit for you.
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Key Responsibilities:
- Respond to wedding and wedding block inquiries via phone, email, or in person.
- Conduct venue tours with potential clients.
- Prepare and present catering proposals and pricing.
- Close sales and achieve monthly/quarterly revenue goals.
- Collaborate with couples to design customized catering menus.
- Advise clients on food and beverage options, logistics, and timelines.
- Assist Event Managers in creating Banquet Event Orders (BEOs) and communicate event details with internal teams.
- Build strong relationships with couples throughout the planning process.
- Serve as the main point of contact for room block related questions and concerns.
- Attend and oversee events as needed to ensure client satisfaction.
- Work closely with the culinary team, banquet staff, and wedding planners.
- Maintain accurate records in CRM or event management software.
- Track payments and ensure timely billing.
- Prepare post-event summaries and gather client feedback.
Qualifications & Skills:
- Proven sales experience in catering, hospitality, or events sales, ideally 3+ years.
- Strong understanding of wedding trends and couple expectations.
- Exceptional interpersonal and communication skills.
- Outstanding organizational and time-management abilities with strong attention to detail.
- Effective communication and problem-solving skills, with the ability to adapt quickly in high-pressure situations.
- Proficiency in event management software, Microsoft Office Suite, and point-of-sale systems is a plus.
- Familiarity with hospitality industry trends and best practices to drive continuous improvement and innovation.
- Willingness to work a flexible schedule, including evenings, weekends, and holidays as dictated by event needs.
