Ivy Tech Evansville seeks an Enrollment Center Assistant. The person in this role greets all visitors in-person at the Enrollment Center and enters them into a queuing system while managing our prospective student virtual line, Ivy Q. This role also manages all Enrollment Center forms, office supplies, and space.
Major Responsibilities:
- Open the Enrollment Center each morning. Log in kiosk computers.
- Greet visitors and students, clarify and answer general questions, and/or enter students into queuing system (IVY Q) to be seen by an enrollment specialist, recruiter, financial aid or registrar.
- Provide general information about admissions, registration, financial aid, orientation, assessment, and business support.
- Assist students with various forms such as Change of Information and transcript requests; assist students to apply for admission and complete identity verification procedures.
- Schedule appointments for students with admissions, enrollment, financial aid, and registrar staff.
- Manage all Enrollment Center forms and understand forms from all departments. Verify completeness of forms and accompanying materials. Maintain appropriate inventory of necessary student materials.
- Collect and date-stamp student forms for back office/processing support.
- Ordering of Enrollment Center office supplies, nametags, business cards.
- Keep accurate spreadsheet of supply & expense, professional development. Verifying spreadsheet coincides with the balance of the college.
- Submit work orders for maintenance and upkeep, helpdesk tickets for phone, computer and printer issues.
- Coordinate departmental events, storage room, oversee break room, set up, and clean up.
- Assist with special projects; provide filing, data entry, and clerical assistance.
- Maintain working knowledge of emergency/safety procedures as provided by supervisor. Be knowledgeable of the locations of the electronic and hard copy of procedures when applicable to deliver information as needed to customers.
- Imaging for Financial Aid; processing & indexing
Hiring Range:
Work Hours:
Benefits:
Full-time, benefits eligible position with no enrollment waiting period. Exceptional benefit offerings, including:
Medical insurance, dental insurance, vision insurance, life insurance, spouse/child life insurance, long-term disability, short-term disability.
Retirement Plan with 10% Employer contribution, no match necessary, with no waiting period.
Paid time off: vacation, sick time, holidays, winter break between December 25th and January 1st, and more. Up to 47 paid days off per year.
Free Ivy Tech tuition for employee, spouse and dependents.
For those pursuing higher degrees, Tuition Reimbursement at other institutions.
Opportunities for Professional Development.
Eligible employer under the DOL Public Service loan forgiveness program.
For more information on Ivy Tech Benefits visit https://careers.ivytech.edu/benefits
Minimum Qualifications:
- Associate degree or equivalent work experience required.
- Proficiency in Windows environment with data entry required.
- Strong interpersonal communication skills.
- Ability to work independently.
Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College’s Title IX Coordinator or to the US Department of Education Office of Civil Rights.
