We are located approximately 20 miles north of Boston and parking is free. We are also accessible by commuter rail on the Newburyport/Rockport line. Come and explore Endicott’s seaside locale where employees are an important part of the bustling campus community!
Please apply today if this opportunity looks like the right fit for you.
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Misselwood at Endicott College is a breathtaking oceanfront estate with historic charm, offering panoramic views and serving as the premier location for world-class events in Beverly, MA. We are seeking a vibrant and dynamic individual to join our Operations Team. Reporting to the Director of Events Operations, this role will support the efforts of the Operations Team, upholding Misselwood’s reputation for superior hospitality and seamless event execution.
This is an exciting entry-level opportunity for a professional with exceptional organizational, customer service, and operational skills who excels in a dynamic environment and takes pride in delivering unforgettable experiences for clients and guests.
Nestled on the scenic coast, Misselwood Events is more than just a venue – it’s a destination where memories are made. As part of the Endicott College community, we offer a collaborative and professional environment that celebrates creativity and teamwork while delivering exceptional service.
60% Logistics Coordination
- Serve as the contact point for coordinating and implementing all details for Endicott-hosted programs and Misselwood events series.
- Serve as the first point of contact for wedding files before formal distribution to Event Operations Managers
- Assist the Event Operations Managers with coordination tasks as needed
40% On-Site Operations
- Assist the Operation Management team with ensuring the Misselwood House is set to welcome guests and day-to-day operations
- Assisting with the setup of venues, ensuring all materials (like signage, equipment, and supplies) are in place before and after events
- Assist Operations Managers as needed on tasks
- Perform other duties as assigned
Core Competencies
Reliability
able to get the job done, available, and engaged with the job and the Endicott community
Organization
organizes time and resources well so that work is done efficiently and on time
Communication Skills
has clear, effective, and efficient ways of communicating, both orally and in writing
Adaptability
shows a willingness to adopt new ideas and to do things differently
Follow Through
takes ownership of projects and sees them through fruition
Customer Service
customer-focused with a passion for delivering exceptional service. Employee anticipates the needs and responds to queries in a timely, competent, and approachable manner
Initiative/Personal Leadership
identifies opportunities for improvement and actively contributes to solutions
Team Player
shows a willingness to collaborate and share information, knowledge and experience with team members
Knowledge/Skills/Abilities
- Bachelor’s degree in event management, hospitality, or a related field is required.
- 2-3 years of experience in event coordination, customer service, or related field is preferred.
- Proven ability to manage multiple events simultaneously in a fast-paced, deadline-driven environment.
- Exceptional customer service skills with a proactive, solution-oriented approach.
- Strong written and verbal communication skills, with keen attention to detail and accuracy.
- Outstanding organizational and time management skills, with the ability to prioritize tasks and remain composed under pressure.
- Proficiency in Google Workspace and adaptability to new platforms.
- Ability to take initiative, think proactively, and maintain professionalism during stressful situations.
- Strong analytical and problem-solving skills.
- Commitment to timely and respectful communication, including responding to emails and voicemails.
- ServeSafe, Crowd Manager, and AED/CPR certifications (or willingness to obtain).
- Physical ability to lift up to 40 pounds and remain on your feet for extended periods.
- Availability to work evenings, weekends, and flexible hours as needed.
