Retention Tech/Clinical Coordinator
SUPERVISION RECEIVED: Dean
SUPERVISION GIVEN: None
CLASSIFICATION: Part-Time
GENERAL PURPOSE AND SCOPE OF POSITION:
The School of Health Sciences is seeking a dedicated and organized part-time Clinical Coordinator/Retention Tech to support student success through administrative, retention focused, and limited clinical coordination duties.
MAJOR RESPONSIBILITIES:
• Provide administrative support to students and faculty to promote academic and personal success
• Support retention and enrollment efforts through data review, analysis, and reporting
• Assist with proactive student outreach campaigns (calls, emails, texts), documenting outcomes
• Engage in student-facing tasks, such as:
- Scheduling appointments
- Assisting with course registration
- Reviewing plans of study
- Offering academic coaching and resource referrals
• Serve as a primary point of contact during semester breaks or when faculty are unavailable
• Provide limited support to clinical activities, such as communication with sites or managing basic placement documentation
• Assist the Dean and department chairs with special initiatives to support program and student outcomes
The ideal candidate will:
• Work with data sets, build reports, and identify trends that support student retention
• Be a continuous learner, staying informed about Ivy Tech systems, services, and processes
• Demonstrate strong interpersonal and communication skills in interactions with students, faculty, staff, and community partners
• Communicate effectively in writing, verbally, and in small group presentations
Key Responsibilities:
• Program and faculty support
• Data analysis and reporting
• Student-facing outreach and support
• Report creation
This is not to be construed as an exhaustive list. Other duties logically associated with this position may be assigned. All responsibilities will be conducted in accordance with the Family Educational Rights and Privacy Act (FERPA), applicable regulations, and professional standards.
Compensation: $15/hr, 28hr/week
Required Skills & Qualifications:
• Strong interpersonal and written/verbal communication skills
• Proficiency in data analysis and reporting
• Ability to learn and use Ivy Tech systems and software tools
• Ability to work both independently and as part of a collaborative team
• Bachelor’s degree in a related field preferred
Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College’s Title IX Coordinator or to the US Department of Education Office of Civil Rights.
