St. Charles Community College (SCC) is located just west of St. Louis, in the heart of growing St. Charles County. At SCC, we have a passion for student success. We serve a growing and varied student population, and we are committed to increasing the representation of our faculty and staff who will help prepare our students for a global society. Qualified candidates will have demonstrated success in serving a wide range of student backgrounds.
The Academic & Success Coach plays an integral role in the EXCELerator and the college at large. This role provides subject-specific tutoring while serving as a holistic guide to help students navigate their academic journey and connect them with campus resources. This involves developing the broader skills needed for students to have long-term success in both academics and their career. This role serves as tutor, mentor, facilitator of self-discovery, accountability partner, skills developer, and champion of growth and transformation.
Job Duties and Responsibilities
Academic & Success Coaching Support
- Providing individualized academic coaching in either of the following subject areas: Chemistry, Writing, Math, and Biology.
- Serving as a campus mentor/navigator for SCC Students.
- Helping students develop effective learning strategies, study skills, time management, and organizational skills, etc.
- Assisting students in identifying academic strengths and areas for improvement.
- Supporting students in navigating academic challenges, setting goals, and overcoming obstacles.
- Providing proactive outreach to at-risk students and connecting them with resources.
- Develop and distribute supplemental learning materials to support students.
- Monitoring student progress and providing feedback to students, faculty, and administration as needed.
- Plan and execute academic engagement events, such as Study Hall Slam Sessions, Student Empowerment events.
- Collaborate with department chairs to create course review workshops.
Program Development and Implementation:
- Developing and facilitating workshops, seminars, and training programs on academic success topics.
- Creating and implementing strategies to improve student retention and completion rates.
- Collaborating with faculty and other departments to enhance student support.
- Developing and implementing procedures for programming to include faculty and department input, attendance tracking, and assessment of student progress.
Resource and Referral:
- Connecting students with campus resources, such as counseling, disability services, student health & wellness, student life, career services, advising, and financial aid.
- Mentor students to help them learn how to self-advocate with their faculty or other support services.
- Participating in SCCs "Teams Supporting Teams" Initiatives; This includes supporting student services area: Academic Advising, Financial Aid, Enrollment Services, Student Activities, Student Health & Wellness.
Data Collection and Reporting:
- Maintaining regular and accurate records of student interactions and progress in the appropriate system.
- Track student attendance and faculty collaboration at programming events
- Collecting data and preparing reports on student success and retention initiatives.
Knowledge, Skills, Abilities, and Attitudes:
Required:
- Strong customer service background
- Excellent communication skills, verbal and written
- Ability to work both independently and as part of a team
- Ability to work cross-departmentally and collaboratively with faculty and staff across campus
- Ability to successfully resolve student issues from request through resolution
- Ability to identify campus resources for student needs
- Skilled at connecting and building rapport with students from diverse backgrounds
- Effectively work with multiple software platforms including the Microsoft Office 365 Suite
Qualifications:
- Bachelor's degree (master's preferred) in education, counseling, or related field
- Minimum 3 or more years' experience working in academic coaching/tutoring, teaching, or job training
St. Charles Community College is an Equal Opportunity Employer.