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The Student Wellness Hub provides a range of health services to McGill students with a focus on awareness, prevention, and early intervention for both the Macdonald and downtown campuses. The Student Wellness Hub has a variety of clinicians that provide one-on-one appointments, therapy groups and other services. Within the Student Wellness Hub, the Healthy Living Annex focuses on health promotion and offers peer support programs.
Position Summary:
Under the direction of the immediate supervisor, provides nursing care, counselling, and assists physician. Organizes and participates in campaigns, educational programs and other activities related to illness prevention and health. Organizes, distributes and verifies the work of others, and participates in their training. Collaborates in research projects. Acts as resource person on health related matters.
Major Duties and Responsibilities:
- Assesses care needs of students presenting to the clinic. Establishes clinical priorities and enacts the appropriate course of action, including liaison and referral to medical staff and other health-care within the institution and community at large. Ensures adjustment, coordination and follow up of such services. Promotes student wellness with collaborative, patient-centered approach to health and wellbeing. Empowers students to monitor and maintain their health.
- Performs a preliminary mental health and/or physical health examination of persons that present to the Student Wellness Hub, by evaluating, treating and/or referring students to appropriate resources in the same day through an appointment at the clinic and/or to external resources (e.g. CLSC, ER, walk-in clinics).
- Assesses student’s medical priority and condition (i.e., urgent, semi-urgent, non-urgent); provides support for health issues. Monitors and records vital signs, performs blood draws, health assessments, collects relevant data and documents in the patient chart.
- Acts as a resource person for physical and mental health related matters. Implements referrals to dieticians, doctors, therapists, Wellness Advisors, Access Advisors, Dean of Students, OSVRSE, SAA, and other university resources. Participates in a collaborative care model at McGill.
- Meets one-on-one with students with mental health concerns for initial evaluation and follow up as needed. Assesses and intervenes with students in mental health crisis; performs risk assessments, makes referrals, as appropriate and required. Identifies crises and initiates the Crisis Management Protocol. Collaborates with students to establish wellness goals and create safety plans. Provides support and resources to students experiencing abuse, discrimination and harassment.
- Responds to and assesses emergency situations and applies appropriate measures. Uses excellent clinical judgment and applies collective orders. Monitors students experiencing urgent issues such as severe allergic reaction and acute chest pain and alerts the physician. Performs EKGs based on medical order. Administers cardio-pulmonary resuscitation (CPR) and operates an AED (defibrillator). Contacts emergency services and refers patients to the emergency room when necessary. Prepares student for urgent transportation to hospital. Monitors student’s health status while awaiting transportation.
The list of duties and responsibilities outlined above is representative and not a complete and detailed list of tasks which may be performed by an employee whose position has been matched to this generic job description.
Other Qualifying Skills and/or Abilities:
- Must be licensed, in good standing, with the Ordre des infirmières et infirmiers du Québec (OIIQ); possess a prescribing license (or eligible to obtain one).
- Demonstrates ease and understanding of the Protocole d’immunisation du Québec (PIQ).
- Experience in de-escalating high-risk / crisis situations, strongly preferred.
- Experience in a clinic environment with proven experience performing triage in a fast-paced clinic setting.
- Experience navigating mental health resources within the private and public health care systems, is a strong asset.
- Must be customer focused and service oriented, which includes but is not limited to being approachable, responsive, attentive and helpful.
- Proven discretion in dealing with confidential and/or sensitive information or situations. Assists all clients with a positive attitude, tact and diplomacy while maintaining a professional manner and competence at all times.
- Demonstrates ability to explain protocols to patients and obtain informed consent.
- Demonstrated ability to take initiative, problem-solve and organize work within area of
- Must possess strong organizational skills with ability to multi-task and prioritize.
- Demonstrated ability to work with clinical and administrative information systems such as Medesync is a very strong asset.
- English and French, spoken and written.
As one of Montreal's Top Employers, here is what we offer:
- Competitive benefits package (Health, Dental, Life Insurance)
- Defined contribution pension plan (with employer contribution up to 10%)
- Group Registered Retirement Savings Plan (RRSP) and Tax Free Savings Account (TFSA)
- Competitive vacation policy
- Two (2) personal days
- Two (2) floating holidays
- Nine (9) "Summer Fridays" - paid days off between the St-Jean Baptiste holiday and Labour Day
- Paid time off over the December holiday period
- Tuition waiver for regular employees and their dependents
- Up to two (2) days of remote work per week where the position permits
Before applying, please note that to work at McGill University, you must be both authorized to work in Canada and willing to work in the province of Quebec at the campus where the position is based / located.
Knowledge of English: McGill University is an English-language university where day to day duties may require English communication both verbally and in writing. The level of English required for this position has been assessed at a level 3 (advanced) on a scale of 0-4.
For a definition of our language proficiency levels, please click here.
Hourly Salary: MUNACA Level J - $39.25 - $48.65
McGill University is committed to equity and diversity within its community and values academic rigour and excellence. We welcome and encourage applications from racialized persons/visible minorities, women, Indigenous persons, persons with disabilities, ethnic minorities, and persons of minority sexual orientations and gender identities, as well as from all qualified candidates with the skills and knowledge to engage productively with diverse communities.
At McGill, research that reflects diverse intellectual traditions, methodologies, and modes of dissemination and translation is valued and encouraged. Candidates are invited to demonstrate their research impact both within and across academic disciplines and in other sectors, such as government, communities, or industry.
McGill further recognizes and fairly considers the impact of leaves (e.g., family care or health-related) that may contribute to career interruptions or slowdowns. Candidates are encouraged to signal any leave that affected productivity, or that may have had an effect on their career path. This information will be considered to ensure the equitable assessment of the candidate’s record.
McGill implements an employment equity program and encourages members of designated equity groups to self-identify. It further seeks to ensure the equitable treatment and full inclusion of persons with disabilities by striving for the implementation of universal design principles transversally, across all facets of the University community, and through accommodation policies and procedures. Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence, accessibilityrequest.hr@mcgill.ca.
All qualified applicants are encouraged to apply; however, in accordance with Canadian immigration requirements, Canadians and permanent residents will be given priority.
