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The Assistant Director of Community Standards is responsible for supporting a procedurally-sound, education-focused student conduct process. The Assistant Director will possess organization, leadership, conflict resolution skills, experience working with diverse students, staff, and families, and the ability to address challenging situations with sensitivity and professionalism.
This is a 12-month, fully-benefited, professional live-on position.
Duties/Responsibilities
CASE COORDINATION/ADJUDICATION: 60%
The Assistant Director will support the Community Standards/Student Conduct process, conducting formal and informal proceedings to promptly, thoroughly, and equitably address violations of the student code of conduct.
The Assistant Director will serve on student Title IX and sexual misconduct hearing panels and may serve as Chair.
The Assistant Director will create and maintain thorough records of incident reports, preliminary inquiry and information gathering, student conduct meetings, informal resolutions, and formal hearing proceedings using the university’s student conduct records management system.
The Assistant Director conducts information gathering pertinent to alleged violations of the student code of conduct, other university policies, and incidents of interpersonal conflict between students.
The Assistant Director produces written documentation including investigative reports, hearing notices, outcome letters, appeal outcome letters, parent/family communication, and training and outreach materials.
The Assistant Director serves as the primary conduct officer for higher level cases from notification through sanction completion and case closure.
The Assistant Director facilitates hearing panels for matters that may result in separation from the University.
The Assistant Director serves as an appellate officer for cases heard by other hearing officers (i.e. Residential Life staff).
The Assistant Director assists in the coordination of campus compliance with government regulations related to student conduct (Clery, the Biennial AOD/Drug Free Schools Act).
RETENTION SUPPORT 15%
The Assistant Director appropriately identifies and refers students with serious behavioral life safety concerns to resources across campus including counseling center, C.A.R.E. process, parent/family support, and intervention services when necessary.
The Assistant Director provides on-call administrator support for the residential campus throughout the calendar year to respond to emergencies and other high-volume/need periods for the campus and, as such, lives on-campus in a University-provided apartment to perform these duties.
FUNCTIONAL OVERSIGHT and TRAINING: 15%
The Assistant Director provides functional oversight of Residential Life professional staff (Community Directors) regarding residentially applicable student conduct proceedings to ensure timely, consistent, and appropriate response.
The Assistant Director provides annual training and professional development opportunities for Community Directors, as well as student leaders including Community Advisors, Orientation Leaders, and Student Club and Organization Leaders related to student behavior.
STAKEHOLDER DEVELOPMENT and CAMPUS/COMMUNITY RELATIONS: 10%
The Assistant Director collaborates with various stakeholders including students, staff, faculty, Plymouth Police Department, University Police, Residential Life, Athletics, Student Life, Recreation Programs.
The Assistant Director works with students, families, and procedural advisors when addressing significant alleged violations of policy.
The Assistant Director serves on relevant campus committees, working groups, task forces, and behavioral intervention team in order to advance student engagement and retention.
Minimum Acceptable Education & Experience:
Required Knowledge, Skills & Abilities:
Highly proficient and effective communication skills, both oral and written.
Advanced conflict resolution and de-escalation skill set.
Knowledge of due process rights of students.
Ability to manage competing and concurrent priorities.
Ability to anticipate implications of decisions and outcomes and appropriately plan response.
Supervisory ability.
Knowledge of crisis management and intervention techniques.
Demonstrated commitment to social justice, equity, and inclusion.
Preferred Qualifications:
Master’s degree or graduate-level coursework completed in student affairs, higher education administration, counseling, or a related field.
Recent experience working in higher education and demonstrated understanding of complex issues facing current college students.
Advanced training and development in the area of college/university student conduct (such as ASCA Gehring Academy; SUNY Conduct Institute).
Proficiency with MAXIENT or similar student conduct records management system.
Demonstrated understanding of the impact of student behavior on residential community development.
Experience developing and implementing restorative programs and community-based remedies.
Experience serving on a residential campus crisis response rotation.
Priority Review for applications submitted by July 1, 2025.
Applicant instructions:
Applicants should be prepared to upload the following documents when applying online within the Resume/Cover Letter section of your application:
Applications that are missing any of the required items may not move forward for consideration. Additional uploaded documents not requested in the position announcement will not be reviewed.
Plymouth State University offers high-quality baccalaureate, graduate, and doctoral degree programs. Through research and innovative community partnerships, the University contributes to the economic, social, cultural, and environmental development of the North Country and Lakes Region of New Hampshire and beyond.
Plymouth State University (PSU) is transforming the campus to create a first-of-its-kind university holistically organized around integrated clusters. Our goal is to provide a dynamic interdisciplinary and innovative learning environment. Students, faculty, staff, and community will connect to solve real-world challenges that will benefit people and organizations at all levels. We are a residential and comprehensive university with a warm and engaged learning community focused on teaching excellence and regional engagement. The University is located in the heart of the Lakes Region and White Mountains of New Hampshire and serves approximately 4,300 undergraduate and more than 2,000 graduate students.
Surrounded by lakes and mountains, PSU’s 170-acre campus provides students with an outstanding natural laboratory for learning and an ideal setting for outdoor recreation. PSU has consistently earned national recognition for its commitment to community service, environmental sustainability, academic excellence, and employee wellness.
EEO Statement
The University System of New Hampshire is an Equal Opportunity/Equal Access employer. The University System is committed to creating an environment that values and supports diversity and inclusiveness across our campus communities and encourages applications from qualified individuals who will help us achieve this mission. The University System prohibits discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, veteran status, or marital status.
Location:
Plymouth
Salary Grade:
Exempt Staff 16
