Facilities and Business Operations:
Facilities and Business Operations is committed to providing service to faculty, staff, students, and the community by creating, maintaining, and protecting the educational environment of the university. We support the goals of UCF by being a leader in providing world-class expertise and service.
The Opportunity:
UCF is seeking to fill multiple roles for the Parking Patroller. Candidates for this job posting will be considered for additional vacancies in this department. The Parking Patroller position is integral to ensuring compliance with UCF regulations 6.007 and 6.008 as it pertains to vehicles having a valid permit when parked on campus. They are responsible for maintaining fair and equitable parking enforcement through established Florida state statutes and local ordinances, with an understanding of 80+ variations of parking citations. The parking enforcement team is also responsible for operating trucks equipped with license plate recognition (LPR) software throughout 12 garages and 40+ lots across 4 campuses to ensure permit compliance and to promote public safety. In addition, parking enforcement also provides motorist assists to the UCF community, such as battery jumps, tire inflation, and door openings.
Responsibilities:
Enforce parking regulations to ensure compliance with UCF policies and Florida state statutes, including installing immobilization devices on vehicles with multiple unpaid citations.
Provide information, directions, and assistance to constituents; help stranded motorists by unlocking vehicles, providing fuel, or calling for tow services, as needed.
Ensure the operational readiness of LPR software and report any issues to the supervisor.
Offer feedback on enforcement situations and follow up on written requests; report suspicious activity to the university police department.
Assist in training new parking patrollers and conduct new employee orientation as necessary.
Monitor and maintain patrol vehicle assignments and citation issuance devices.
Initiate towing of illegally parked vehicles, particularly in reserved spaces or during special events, and complete towing reports.
Archive documentation related to towing incidents and assist with space reservations for special guests or events.
Minimum Qualifications:
High School Diploma or Equivalent and 0+ years of relevant experience. Or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219(6). Click here for more information
Preferred Qualifications:
Previous customer service experience.
Ability to work independently and as part of a team in a dynamic environment.
Excellent communication and customer service skills.
Ability to work in outdoor conditions and within differing climates, patrolling the campus.
Special Instructions to the Applicants:
UCF is seeking to fill multiple roles for the Parking Patroller. Candidates for this job posting will be considered for additional vacancies in this department.
Position requires a valid Class E driver’s license. The position may involve driving to various locations on and off campus to conduct University business.
If you are selected as the final candidate for an employment opportunity, both your position and salary will be significantly based upon the information that you have provided in your application for employment. We urge you to please take the time to complete the application in its entirety.
Are you ready to unleash YOUR potential?
As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation, you’ll play an integral role at one of the most impactful universities in the country. You’ll be met with opportunities to connect and collaborate with talented faculty, staff, and students across 13 colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow, you’ll work alongside talented colleagues on complex projects that will challenge you and help you gain new skills and you’ll have countless rewarding experiences that go well beyond a paycheck.
Are Benefits Important to You?
State Benefits eligibility for OPS employees are subject to criteria established by the State of Florida. The state’s benefits administrator, People First, determines eligibility and coordinates enrollment. If this position becomes eligible for state benefits the employee will be notified directly by People First. OPS positions are not entitled to paid time off.
Unless explicitly stated on the job posting, it is UCF’s expectation that an employee of UCF will reside in Florida as of the date the employment begins.
Department
Parking Services - Operations - OPS
Hours of Work
Full time
Work Schedule
Hours will vary
Type of Appointment
Fixed Term (Fixed Term)
Hourly Rate
$15.00
Job Posting End Date
05-17-2025-12-00-AM
Benefits Eligibility
State Benefits eligibility for OPS employees are subject to criteria established by the State of Florida. The state’s benefits administrator, People First, determines eligibility and coordinates enrollment. If this position becomes eligible for state benefits the employee will be notified directly by People First. OPS positions are not entitled to paid time off.
As a Florida public university, the University of Central Florida makes all application materials and selection procedures available to the public upon request.
UCF is proud to be a smoke-free campus and an E-Verify employer.
an accommodation due to a disability is needed to apply for this position, please call 407-823-1336 or email onac@ucf.edu.
