We are located approximately 20 miles north of Boston and parking is free. We are also accessible by commuter rail on the Newburyport/Rockport line. Come and explore Endicott’s seaside locale where employees are an important part of the bustling campus community!
Please apply today if this opportunity looks like the right fit for you.
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Job Summary
The Administrative Assistant provides support to the Internship & Career Center, a dynamic department that manages the operations of the college-wide internship program and provides career advising and resources to all students and alumni. This role interacts with a wide variety of constituents, both internal (students, faculty, staff, administrators) and external (employers, parents, etc.).
Key Outcomes
50% of Time: Provides administrative support to the Internship & Career Center
Processes invoices, orders, and organizes office supplies
Provides organizational support for department events
Processes all internship travel stipend requests
Schedules appointments, meetings, and space requests for the department
Attends weekly departmental meetings as well as regular internship faculty meetings
30% of Time: Recruits, hires, and manages student employees
Organizes the posting of student worker positions; initiates interview and hiring processes
Provides onboarding of student workers, including training on office processes and technology
Oversees students’ work to ensure projects are completed efficiently and effectively
20% of Time: Serves as point of contact for the department
Provides customer service to a wide variety of constituents, including employers, parents, students, alumni, faculty, and staff who visit, call, or email the department
Manages general department email accounts and directs inquiries appropriately
Perform other duties as assigned
Core Competencies
Reliability
able to get the job done, available, and engaged with the job and the Endicott community
Organization
organizes time and resources well so that work is done efficiently and on time
Communication Skills
has clear, effective, and efficient ways of communicating, both orally and in writing
Adaptability
shows a willingness to adopt new ideas and to do things differently
Follow Through
takes ownership of projects and sees them through fruition
Customer Service
the employee anticipates the needs and responds to queries in a timely, competent, and approachable manner
Initiative/Personal Leadership
identifies opportunities for improvement and actively contributes to solutions
Team Player
shows a willingness to collaborate and share information, knowledge, and experience with team members
Knowledge/Skills/Abilities
Bachelor’s degree preferred, ideally in a related field such as business administration, education, or communications.
Minimum of 2 years of progressively responsible administrative support experience, preferably in a higher education, career services, or student affairs setting.
Demonstrated experience in academic program support, event coordination, and projec management.
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace (Gmail, Google Calendar, Google Drive).
Familiarity with Workday or other enterprise resource planning (ERP) systems is a plus.
Excellent interpersonal and communication skills, with the ability to interact professionally and effectively with students, faculty, staff, employers, and external stakeholders.
Highly organized, detail-oriented, and proactive, with a positive attitude and the ability to manage multiple priorities in a fast-paced environment.
Effective Date of Current Version: May 2025
