Department
Booth Executive Education
About the Department
The University of Chicago Booth School of Business is the second-oldest business school in the U.S. and second to none when it comes to influencing business education and business practices. Since 1898, the school has produced ideas and leaders that shape the world of business. Their rigorous, discipline-based approach to business education transforms students into confident, effective, respected business leaders prepared to face the toughest challenges.
Chicago Booth has the finest set of facilities of any business school in the world. Each of the four campuses (two in Chicago, one in London, and one in Hong Kong) reflects the architectural traditions of its environs while offering a state-of-the-art learning environment.
Chicago Booth is proud to claim:
-an unmatched faculty.
-degree and open enrollment programs offered on three continents.
-a global body of nearly 56,000 accomplished alumni.
-strong and growing corporate relationships that provide a wealth of lifelong career opportunities.
As part of the world-renowned University of Chicago, Chicago Booth shares the University's core values that shape the distinctive intellectual culture. At Booth, they constantly question and test ideas, and seek proof. This extraordinarily effective approach to business leads to new ideas and innovative solutions. Seven of the Booth faculty members have won Nobel Prizes for these ideas - the first business school to achieve this accomplishment.
For more information about the University of Chicago Booth School of Business, please visit: http://www.chicagobooth.edu/.
Job Summary
The Director of Group Accounts and Partnerships, Executive Education will develop and execute strategies to cultivate and maintain strong relationships with key group accounts to drive revenue growth and meet organizational learning needs. This senior leadership role will focus on promoting and selling non-degree open enrollment programs to organizations in order to achieve high participant satisfaction and client retention rates. As a key collaborator with business development, marketing and program innovation teams, this role will be critical to Chicago Booth’s mission To create knowledge with enduring impact and to educate and influence current and future leaders and the global growth strategy for Chicago Booth Executive Education.
The Director will be results-driven and have strong client/customer-centric orientation with previous solutions-based selling experience in professional and/or executive education, including knowledge of organizational talent development needs, succession planning, leadership competency growth, and executive up-skilling/re-skilling. This role will define and own the group account strategy and be responsible for generating incremental YOY revenue through inbound and outbound sales by identifying and converting qualified leads for open enrollment programs.
The Director will expand and reinforce client growth strategies across the team, in collaboration with business development for custom programs and coordinate with marketing, enrollment and program teams to support new OE program development based on VOC and client feedback. The role will focus on a global client relationship management and engagement in order to increase awareness through conversion of open enrollment programs delivered in Chicago, London, Hong Kong and other international locations. The key metrics of success for the role will include growth of YOY open enrollment net revenue, deepening group account relationships and managing retention of key accounts, clients, and programs.
Responsibilities
- Strategy - develops and implements comprehensive group account sales strategy and relationship management approach across a portfolio of existing and new open enrollment programs in collaboration with business development, marketing, enrollment and program innovation teams.
- Client/Customer Success - identifies, builds and manages new high-value group accounts, partnerships and client opportunities matching an organization’s learning needs with Booth’s new or existing open enrollment programs or custom solutions; grow client and participant satisfaction and retention.
- Process Management - manages end-to-end sales pipeline forecasting through contract close process for group account enrollment with internal stakeholders.
- Financial Performance - develops and monitors financial forecasts and action plans to grow and deepen group accounts to meet quarterly and yearly revenue and open enrollment targets.
- Measurement - tracks key performance indicators (KPIs) to measure effectiveness of group account and partnership strategy and client relationship management approach across the team.
- Market Analysis - stays abreast of market trends, learning methods, client insights and feedback to inform future program development and innovation.
- Team Leadership - oversees cross-functional team on group account strategy to meet desired outcomes; hires, onboards, trains, evaluates and supports staff with professional development, as needed.
- As a senior leader, participates in establishing YOY growth objectives, long-term goals, policies, and procedures with the Executive Education Associate Dean and Directors.
- Collaborates with staff, faculty, alumni and past participants to identify new group account relationships and partnerships for open enrollment programs.
- Initiates and maintains ongoing contact with client organizations to promote open enrollment programs based on an organization's and participant’s learning objectives and program needs.
- Develops and manages annual budget for group accounts, partnerships and sales activities to support Chicago Booth Executive Education’s YOY revenue growth and contribution targets.
- Analyzes financial performance quarterly and implements corrective administration action when appropriate.
- Assists team with program planning, budget management, pricing and client contract processes.
- Hires, onboards, trains and evaluates staff, as needed.
- Travels domestically and internationally to build new business relationships, deepen existing client accounts, and supports open enrollment B2B lead generation.
- Manages managers and professional staff. Manages the development, scheduling, and implementation of programs and marketing communications. Will also evaluate the effectiveness of programs and revise the curriculum as needed.
- Develops and maintains program budgets, analyzes financial performance and implements corrective action when appropriate.
- Performs other related work as needed.
Minimum Qualifications
Education:
Minimum requirements include a college or university degree in related field.
Work Experience:
Minimum requirements include knowledge and skills developed through 7+ years of work experience in a related job discipline.
Certifications:
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Preferred Qualifications
Education:
- Bachelor’s degree.
- MBA/Master’s degree.
Experience:
- At least ten years of relevant professional experience, including proven business development, account management, and B2B sales in executive education, learning and development, corporate training or professional education.
- Knowledge of solutions-based selling and experience with talent, learning and development, and management teams on executive development programs.
Technical Skills or Knowledge:
- Proficiency with Salesforce, Microsoft Office (especially MS PowerPoint, Word and Excel), and project management tools.
- Background with Agile project management and adapt to changes in daily workflows and processes.
Preferred Competencies
- Strong customer-focused mindset, business acumen, strategic thinking, analytical and interpersonal skills, with the ability to influence a variety of stakeholders at all levels in a matrixed, cross-functional environment.
- Outstanding written, verbal and presentation skills, whether in-person or virtually.
- Professional demeanor, executive presence and credibility to engage senior-level and C-suite clients globally.
- Demonstrated success negotiating pricing, agreements, and contracts with partners and clients.
- Previous sales forecasting, pipeline and budget management experience.
- Familiarity with executive or professional higher education at ivy-plus university.
Working Conditions
- This position is currently expected to work a minimum three days per week in the office.
- Work flexible hours according to demands of business.
Application Documents
- Resume/CV (required)
- Cover Letter (required)
When applying, the document(s) MUST be uploaded via the My Experience page, in the section titled Application Documents of the application.
Job Family
Academic Affairs
Role Impact
People Manager
Scheduled Weekly Hours
37.5
Drug Test Required
No
Health Screen Required
No
Motor Vehicle Record Inquiry Required
No
Pay Rate Type
Salary
FLSA Status
Exempt
Pay Range
$120,000.00 - $160,000.00
The included pay rate or range represents the University’s good faith estimate of the possible compensation offer for this role at the time of posting.
Benefits Eligible
Yes
The University of Chicago offers a wide range of benefits programs and resources for eligible employees, including health, retirement, and paid time off. Information about the benefit offerings can be found in theBenefits Guidebook.
Posting Statement
The University of Chicago is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, or expression, national or ethnic origin, shared ancestry, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.
Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form.
All offers of employment are contingent upon a background check that includes a review of conviction history.A conviction does not automatically preclude University employment.Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.
The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: http://securityreport.uchicago.edu. Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.
